Questions Answered by Tile & Grout Expert: Michael C. Malizia

The Following Answers below were written by AllExperts Contributor / Non paid / Volunteer Michael C. Malizia from 12/31/2003 to 5/18/2011

Subject Date Asked
lightening grout colour 5/18/2011
  Q: We recently had a glass/stone backsplash installed in our kitchen. We are not happy with the colour ...
  A: Tracey; Sorry for the delay. A. We recently had a glass/stone backsplash installed in our ...
where tiles meet carpet 5/9/2011
  Q: Our house is 2 years old, and there are 3 doorways where a carpeted area meets with a toilet or ...
  A: Sorry for the delay. Q. Our house is 2 years old, and there are 3 doorways where a carpeted area ...
Tile over existing Hardybacker 5/7/2011
  Q: I am replacing some existing tile with new ones. I have removed probably 90 percent of the thinset. ...
  A: Sorry for the delay. Q. I am replacing some existing tile with new ones. I have removed probably 90 ...
grout stains 4/28/2011
  Q: I recommended a tile installer for my sisters bathroom/shower and once it was grouted last friday, ...
  A: Sorry for the delay. Without knowing what the nature of the staining is it is hard to recommend a ...
hollow tile 3/29/2011
  Q: I'm posting a revised question because I'm afraid that I wasn't clear before. About two months ago, ...
  A: While I am not a big fan of hollow spots in a tile installation, it does happen. Sometimes with ...
Should you wax ceramic tile 3/28/2011
  Q: We are currently moving out of our apartment and our landlord is saying that we need to wax the ...
  A: You are correct, ceramic tiles should never be maintained with cleaners that contain wax. Since it ...
How to remove sealant from porcelain tile 3/12/2011
  Q: I hired a guy 3 years ago to install my porcelain tile in my house. I had him put a sealant on the ...
  A: Melissa; Ceramic and Porcelain tile never need to be sealed unless they are unglazed, ...
Purple Grout 7/28/2010
  Q: How can I make purple grout for a cheap cost? Or if you know of any where can i buy pre-made purple ...
  A: Sorry for the delay. Their is a grout color called Concord Crape #415 by Custom's Building ...
Tile to wood transition 6/1/2010
  Q: We are building a home and most of the flooring will be 3/4 inch hardwood. My problem is we just had ...
  A: The threshold between the bathroom and the hallway is an area that commonly has a transition piece, ...
ceramic saddle 5/19/2010
  Q: I just finished installing pre-finished oak flooring. The ceramic saddle between the bathroom and ...
  A: Sorry for the delay. The saddle should be installed with a cement based thinset and not grout. If ...
grout 5/12/2010
  Q: Is it okey to put new grout on top of recently installed grout when the lines aren't completely ...
  A: Sorry for the delay; In general, cement based grout doesn't re-bond to itself very well. In some ...
tile 5/10/2010
  Q: Not to be disrespectful, but I found your response that you don't answer homework questions to be ...
  A: You asked me to write and or comment on another companies product. When you could have easily called ...
smears on tile 4/25/2010
  Q: We just had ceramic tiles installed in our kitchen. The installer used Keracolor S grouting. The ...
  A: Sorry for the delay. I would only be guessing at your situation without knowing all the ...
Area in Kitchen has rised Tiles 4/21/2010
  Q: We've been in our custom built home for about 9 years now. Last night I was walking into the ...
  A: Yes, this area needs to be inspected by a professional. If you tell me were you are located I might ...
Pebble tiles and Grout 4/19/2010
  Q: I am installing small pebble tiles to a fireplace wall. I love the look of the tile without the ...
  A: Q. I am installing small pebble tiles to a fireplace wall. I love the look of the tile without the ...
staining existing shower floor grout 4/14/2010
  Q: I have just remodeled my bath and the grout used on the shower floor of river rock is much too light ...
  A: Q. I have just remodeled my bath and the grout used on the shower floor of river rock is much too ...
Grout 4/2/2010
  Q: I used none sanded grout for my tiles. I'm having problems figuring out how to remove the old grout ...
  A: For the average do-it-yourself grout removal job. I would recommend the Dremel Multi Tool. Sold at ...
grout width 4/2/2010
  Q: my wife and i are tiling our shower and tub surround with 4.25"x4.25" ceramic tile.we would like to ...
  A: Standard grout joint width for 4.25"x4.25" tile is 1/32" 1/16" and 1/8" but try to avoid 1/8" since ...
Marble tile-What grout to use? 3/31/2010
  Q: I am told that marble is porous and so you have to use a light colored epoxy base so that it does ...
  A: Marble is a porous material and can be stained by colored grout, wether they are epoxy or cement ...
Regrouting for darker colour between marble tiles 3/20/2010
  Q: In process of renovating bathroom. I thought the contractor would have put the feature portion of ...
  A: Regardless of the age of the grout, new or old, sealed or not. Cement based grouts don't re adhere ...
Regrouting for darker colour between marble tiles 3/17/2010
  Q: In process of renovating bathroom. I thought the contractor would have put the feature portion of ...
  A: Putting new grout over old grout will not work, it will look good at first but eventually it will ...
remove mud set wall tiles over radiant heat pipes 3/9/2010
  Q: have a bathroom which I want to renovate, including removing and replacing wall and floor tile. I ...
  A: Lou; Q. I have a bathroom which I want to renovate, including removing and replacing wall and ...
grout color 3/8/2010
  Q: i just grouted today with a mocha colored (brown)grout. after wiping down and cleaning up, the grout ...
  A: Q. just grouted today with a mocha colored (brown)grout. after wiping down and cleaning up, the ...
grout 3/6/2010
  Q: I’m installing a tile floor for a client and they bought all the materials. The grout instructions ...
  A: A. Hi Michael, I’m installing a tile floor for a client and they bought all the materials. The grout ...
grout colour 3/4/2010
  Q: I recently tiled a shower floor with dark brown tiles. I used a grout of the same colour but when it ...
  A: Q. I recently tiled a shower floor with dark brown tiles. I used a grout of the same colour but when ...
Slate 1/17/2010
  Q: I reviewed your response in regards to the slate facade grout refinishing. My question is if the ...
  A: Q. I reviewed your response in regards to the slate facade grout refinishing. My question is if the ...
Penetrating Sealant for Grout 1/3/2010
  Q: Three months ago our whole house was porcelain-tiled (unglazed stone "look") by a tile contractor. ...
  A: I can't tell you how many times I have heard this story, that the tile guy said the sealer was mixed ...
floor tile removal 12/21/2009
  Q: I have to remove some floor tile as I am carpeting. I dont want it all out but I do need to cut a ...
  A: Sorry for the delay. Q. I have to remove some floor tile as I am carpeting. I dont want it all out ...
Removing epoxy from Restroom tile 12/18/2009
  Q: Well, basically I'm trying to remove the "saniglaze finish" from the tile of the Restroom. I'll be ...
  A: Yes, I do have experience with this, it is very difficult to do. If you send me some digital ...
cleaning ceramic tile 12/17/2009
  Q: The ceramic tile in the kitchen of our recently purchased home is lovely but dirty. It looks like it ...
  A: Q. Hello Michael The ceramic tile in the kitchen of our recently purchased home is lovely but dirty. ...
Travertine tile sealer 12/14/2009
  Q: I am trying to make some coasters out of travertine tile. The only problem is they are not sealed, I ...
  A: Q. I am trying to make some coasters out of travertine tile. The only problem is they are not ...
tile grout or thinset 12/12/2009
  Q: I had tile installed 4years ago i noticed a white substance coming up threw grout line in one area ...
  A: Q. I had tile installed 4years ago i noticed a white substance coming up threw grout line in one ...
Premixed Grout Disaster 10/17/2009
  Q: I am doing my first tiling project on my own in my home, retiling the mantel and hearth with little ...
  A: Milton; Some of the people at HD are idiots they will tell you anything you want to hear. Visit ...
Ceramic floor tile grouting 10/12/2009
  Q: I have 12X12 inch ceramic tiles throughout the house and they are about 10 years old. Between each ...
  A: You need to use a good quality grout colorant. That will color and seal the grout go to this web ...
re-color grout 10/6/2009
  Q: I currently have black grout in my kitchen. I am remodeling in Jan & want to lighten it up to go ...
  A: Sorry for the delay, Their are testimonials at www.tile-grout.net on GDC colorants. Thank you; ...
non sanded grout 9/7/2009
  Q: Does non sanded grout need to be mixed with a grout enhancer? Doing a back splash in a bathroom, ...
  A: Cement based grout's are only mixed to each individual manufacturers product directions as written ...
travertine backsplash 9/6/2009
  Q: i just installed a beautiful travertine backsplash in my kitchen, i am not a messy cook, do i have ...
  A: You can use any grout by any grout manufacturer. Simply tell the tile store what type of tile you ...
Spectra Grout 8/31/2009
  Q: I used Spectra grout for my ceramic tiles which says I do not need to seal it. Is that correct? ...
  A: Eric; I am sorry for the delay; I can't speak for another manufacturers product, and I would ...
resurfacing existing tile 8/30/2009
  Q: Before I go out and obligate myself to tearing out all my floor tile to replace it, is there a ...
  A: Mr. Tony; I don't know of any types of tile resurfacing that can be done by the average do it ...
grout for irregular mosaic 5/22/2009
  Q: I put up a tile mosaic for bathroom sink backsplash. gaps range from almost none to about 3/8". I ...
  A: Do, not add sand to un sanded grout it isn't the same. Go to your local Tile store and buy cement ...
Dried grout in the tile 5/15/2009
  Q: I just recently grouted the new tile (African Slate (katanga Copper, ceramic tile by American ...
  A: Q. I just recently grouted the new tile (African Slate (katanga Copper, ceramic tile by American ...
sealing porcelain tile 5/10/2009
  Q: do you seal the whole floor or just the grout. we have installed a tile floor ourselves.
  A: Some Porcelain tile do need to be sealed but most don't. The grout always needs to be sealed. You ...
sealing grout and polished marble 5/6/2009
  Q: Morning: Just has a marble floor and wall put in. The contractor will be grouting today. He has ...
  A: While I could offer suggestions based on my experience I think it would be better for you to call ...
grout width 4/27/2009
  Q: I have recently installed a new bath tub. The existing flooring is ceramic floor tiles. The tiles ...
  A: A 1" gap near the tub and floor can lead to problems down the road from moisture and water getting ...
grout wrong color 4/17/2009
  Q: I have just had a new ceramic tile floor laid The grout color I selected was Mocha, but it has ...
  A: Their are many reasons why cement based grouts discolor, and too many to list here. The best way to ...
grout stains 4/14/2009
  Q: After hurricane Katrina, I had my floors replaced with ceramic tile. I guess because they were in ...
  A: Stains can be very difficult to remove from grout. The best approach is to first try to determine ...
Tile under toliet 4/12/2009
  Q: I need to know when installing my ceramic tile do I need to put something underneath the base of ...
  A: Sorry for the delay. The tile goes under the toilet. Usually, right up to or under the toilet ...
italian nature stone cream tiles. 4/10/2009
  Q: The kitchen tiles have been down 3 years and the cream filler used to finish the tiles is falling ...
  A: Sorry for the delay. This type of work is usually done by a Natural Stone Restoration ...
Grout OVER Phenoseal 4/8/2009
  Q: I am in the final stages of my kitchen remodel and I opted to tile my entire backsplash area. I just ...
  A: I apologize for the delay in taking you question. No, the grout will not stick to the Phenoseal it ...
Clean grease from grout in backsplash. 4/6/2009
  Q: I have glass tile backsplash in my kitchen and the almost white color grout was never sealed. Now, ...
  A: Sorry for the delay. Use an alkaline cleaning solution to break down the grease and then you can ...
sanded grout 4/1/2009
  Q: I have a bag of unopened sanded grout that is 12 years old can I use and if not why
  A: I apologize for the delay; It depends on how the grout is packaged and stored. Cement based grouts ...
extra shine to my tile 3/31/2009
  Q: I installed a porcelain tile in my kitchen 3 years ago. It is a flat color with very little shine. ...
  A: Sorry for the delay. No, I don't know of any product that will do what you are asking. Thank you; ...
cleaning white grout 3/30/2009
  Q: Was not sealed immediately and now needs cleaning before I can seal it. Quite brown in places. I ...
  A: Sorry for the delay. First I have to tell you to stop using bleach and any heavy chemicals. Also ...
tile and grout problems 3/26/2009
  Q: 2 questions. 1. when we bought our tile, we thought we were buying a porcelain product with a very ...
  A: Sorry for the delay. While I am not sure about applying topical sealers to porcelain to build up a ...
Corner soap dish 3/24/2009
  Q: Just wondering what the two holes on the back-side of one side of the corner soap dish is for.
  A: When you are installing the soap dish, you will back butter it with Thinset. The holes in the back ...
grout sealing 3/22/2009
  Q: I have installed a new floor on my terrace which is located above my garage. The work is complete ...
  A: Yes, the grout needs to be sealed, you can use a clear sealer, but I would recommend a topical epoxy ...
grout 3/8/2009
  Q: I was wondering if one could put new grout over existing grout or do you have to remove all of the ...
  A: Old grout and new grout will not bond together, at first it will look ok but it will eventually ...
tile prep 3/4/2009
  Q: I'm installing an onyx backsplash in my kitchen area. some installers have told me to soak the tile ...
  A: Sorry I am writing this now it is probably too late. You can soak them in water but it is probably ...
Tile and Grout 3/2/2009
  Q: We recently had a new tile floor put in with accent piecies the contactor messed up teh accent ...
  A: Sorry but without seeing pictures, I can't comment on this problem. Thank you; Michael C. ...
grout 3/2/2009
  Q: I had a tile shower installed and they used epoxy grout which appears was mixed wrong as it is very ...
  A: Q. I had a tile shower installed and they used epoxy grout which appears was mixed wrong as it is ...
to seal or not to seal 3/1/2009
  Q: I have a new floor made of porcellan tile: it is the Salmon in the Roman Stone line available at ...
  A: Q. I have a new floor made of porcellan tile: it is the Salmon in the Roman Stone line available at ...
Unsatisfactory answer 2/22/2009
  Q: This is the question I asked: I had a tile floor installed in our entrance way and now some of the ...
  A: Sorry that was an automated response that was used by accident. Yes, your outline will work for re ...
Unsatisfactory answer 2/22/2009
  Q: This is the question I asked: I had a tile floor installed in our entrance way and now some of the ...
  A: Sorry, you received an automated response that was an accident. If your grout is cracking it is ...
Uprooted Tiles 2/22/2009
  Q: I don't understand what you mean by homework questions. I am not a student nor is this my homework. ...
  A: Sorry that was an automated response that was used by accident. Yes, your outline will work for re ...
porcelain tile and grout stains 2/18/2009
  Q: A couple of weeks ago my husband and I hired a professional to lay the tile in our kitchen. We ...
  A: Not all Porcelain tiles need to sealed, usually the ones that are un glazed are the only ones that ...
Grout Issue 2/15/2009
  Q: We have installed new tile over new hardibacker, using 1/4" grout joints. The total area tiled ...
  A: Usually when the grout cracks or chips it is a sign of an underlying problem. Deflection in the ...
slate carpet transition on cement floor 2/9/2009
  Q: We need transition advice. A few years ago when we installed a gas fireplace in a corner, I ...
  A: Their is a product that I have worked with that I think will solve your transition problem. Check ...
fireplace grout 2/3/2009
  Q: We had new tile put up around our fireplace, but it was not grouted around the fireplace itself. He ...
  A: Sorry for the delay, The grout shouldn't crack if it is at least 1/4" deep. Also, I would recommend ...
Restoring slate tiles 2/3/2009
  Q: I have black slate tiles in my bathroom and kitchen - I say black but due to age, things being ...
  A: To the best of my knowledge you can't re color or dye slate and if you could it probably would not ...
fireplace grout 1/30/2009
  Q: We had new tile put up around our fireplace, but it was not grouted around the fireplace itself. He ...
  A: It doesn't always need to be filled, since it isn't a wet area, as long as the edge is neat and not ...
Slippery marble tile under rug 1/28/2009
  Q: My marble floor has become dangerously slippery underneath 2 5x8 rugs with a non-skid backing. It's ...
  A: Polished Marble can be very slippery, in most cases this is due to it's honed and polished nature. ...
messy grouting 1/27/2009
  Q: the guy who grouted our pool floor did a really messy job. He used the Bal Endura epoxy grout. The ...
  A: Epoxy grout can be very difficult to install and remove if you aren't an experienced installer. ...
Sealing Grout 1/26/2009
  Q: My floor contractor says that I do not need to seal grout made with polymer. Is he correct?
  A: No, he is not correct. All polymer modified grouts need to be sealed, if they are cement based. But ...
Colour/dye existing grout 1/19/2009
  Q: This is a 2-part question. The first part is a "make do with" for the present, the second part ...
  A: Yes, you can install new tile over the old floor, as long as the underlying floor is well affixed ...
Colour/dye existing grout 1/16/2009
  Q: This is a 2-part question. The first part is a "make do with" for the present, the second part ...
  A: It is not recommended to use hair dye to recolor grout, it will look very uneven in color, and it ...
plywood 1/15/2009
  Q: What type of plywood can be used under ceramic tile?
  A: It is not recommended to set tile on plywood. You should look into putting down a mud floor or 1/4, ...
terracotta tile 1/12/2009
  Q: I have a hallway with terracotta tile that was horribly stained with grout (apparently the tiles ...
  A: Yes, applying a topical stain for Terraccotta to cover the grout residual on the surface could work. ...
change color of grout 1/11/2009
  Q: We recently had porcelain tile put on our kitchen floor and we wanted a darker colored grout. Well ...
  A: Sealers in general will not alter or darken the grout once dried, sometimes a stone enhancer will do ...
grout 1/8/2009
  Q: I have had new tile put in my bathroom floors and walls. The tiler told me because it was polymer ...
  A: Without knowing the grout manufacturers name I couldn't tell you. But I can tell you that most ...
sealer removal 12/26/2008
  Q: I have black marble tile in my upstairs bathroom, and I did apply sealer. I didnt know to remove it ...
  A: In order for me to help you better, I need to know the following. What was the name of the sealer? ...
marble tile grout 12/19/2008
  Q: We had a bathroom remodeled a few years ago. The man setting the floor marble was totally ...
  A: If you send me some pictures to groutdye@aol.com I will review them and get a better idea of what is ...
new grouting/not color chosen 12/18/2008
  Q: We just had new stone tile put in and the the grout color did not darken to the color we picked out. ...
  A: No, your grout is permanently discolored, it needs to be re colored with a grout stain colorant. To ...
Large Tile Format in Old Building 12/8/2008
  Q: I've read through most of the previous posts for bad tile installation, but could not identify my ...
  A: I will review the other information further. But I can tell you that it is very possible that these ...
floor tile grout color too dark 12/7/2008
  Q: I want to completely change the color of my floor tile grout...the color is too dark. Do I need to ...
  A: Grout recoloring is a special process, designed for this purpose. Just do some research on grout ...
Large Tile Format in Old Building 12/6/2008
  Q: I've read through most of the previous posts for bad tile installation, but could not identify my ...
  A: It sounds like this should have been a Mud job from the beginning. Where is the job location? Can ...
floor tile grout color too dark 12/5/2008
  Q: I want to completely change the color of my floor tile grout...the color is too dark. Do I need to ...
  A: Sorry for the delay. You don't need to cut out the grout to change the color. Their are grout ...
grout problem 12/1/2008
  Q: We accidently got footprints from our grout on our new hardwood floors. It dried before we noticed ...
  A: This is probably an epoxy grout. Very difficult to remove. You will have to contact the manufacturer ...
Porcelain Tile Grouting 9/19/2008
  Q: I am installing porcelain tile on my floor and walls in my bathroom.Do I use non sanded grout on my ...
  A: Yes, usually unsanded grout is used on wall tile for grout joints 1/16 of an inch or thinner. And no ...
grount 9/14/2008
  Q: During a recent bathroom remodel, the contractor sanded the ceiling before sealing the new charcoal ...
  A: To remove the grout and to put in new grout is almost impossible. I would recommend stripping off ...
grout discoloration 9/12/2008
  Q: about 10 days ago i had reinstalled new tile floor on my master shower ( due to grout color ...
  A: You can color seal the grout to any color. To learn more about color sealing please visit ...
ugly and bad grout job 9/11/2008
  Q: I recently hired a handyman to regrout my bathroom shower. It was white, textured ceramic tile with ...
  A: No you don't have to re-grout or replace the tiles. You can color seal the grout to any color. To ...
Thinset 9/2/2008
  Q: I am installing ceramic and porcelain tile in our bathroom floor and tub/shower surround. All tile ...
  A: Sorry I can't answer questions about other manufacturers products. You need to contact them and talk ...
sealing slate 8/29/2008
  Q: I have used a penetrating sealer on multi-colored slate, 3 coats...It has left a white film on the ...
  A: No, don't put anything on it. And contact the manufacturer immediately about this problem. Thank ...
grout 8/25/2008
  Q: We have 2' x 2' porcelin tile throughout our house. The grout is white to match the tile but it ...
  A: I have a couple of solutions that might work for you, but are to involved to explain here. If you ...
tile over concrete floor that originally had vinyl 8/25/2008
  Q: I am refinishing a bathroom in our basement that originally had vinyl flooring. When we tried to ...
  A: As long as the glue is flat to the floor, then it is ok. But if it is over a 1/32" then you should ...
removing nail polish from grout 8/24/2008
  Q: My daughter dropped a bottle of pink nail polish on our marble mosaic floor in the bathroom and it ...
  A: You can't use harsh chemicals on the grout to remove the nail polish because they can damage the ...
polyblend quartz grout turned almost white 8/24/2008
  Q: how do u get efflorescence out of the grout with polished marble tile.this is the 2nd time it did ...
  A: Efflorescence, comes from many cement based sources. It can mitigate from, thinset, backerboard, and ...
Marble Tiles 7/24/2008
  Q: I have chosen a tile for our bathroom floor that has a wet area, my problem is that they could be ...
  A: While their are slip prevention coatings for tile, they are not recommended for marble, surfaces. ...
Quarry tile 5/23/2008
  Q: We are selling our mothers house and her large entry area are quarry tiled (installed since 1967). ...
  A: Your Quarry tile floor needs to be restored properly by professional, and I would hardly consider a ...
shower stall mud floor 5/20/2008
  Q: i want to do a tile floor in the shower stall ,what is the thinnest i can go with the mud ,because i ...
  A: The Mud needs to be at least 3/4" around the perimeter and pitched to the drain by a 1/16 gradient. ...
ceramic tile on OSB 5/16/2008
  Q: I read a repsonse you gave about installing tile on OSB board, but I would like to clarify it more. ...
  A: While their are some people that will install Tile type materials over OSB and other plywood types, ...
tiling kitchen floor 5/15/2008
  Q: should the expansion gaps in the plywood underlay be covered b4 the thin-set is put down for the ...
  A: Sorry for getting back to you so late. The plywood underlayment seams should be as tight as ...
BAD TRAVERTINE FLOOR JOB 5/12/2008
  Q: hopefully you can help me. I had a travertine tile floor installed a few weeks ago. I also had a ...
  A: Hi, Chuck; I have never had to do a repair on a heated floor yet that has had the Matt system, but ...
rough ceramic tile 5/12/2008
  Q: I have ceramic tile through my whole house. It has a rough finish and it is very hard to keep clean. ...
  A: Not that I know of, have you tried contacting the manufacturer or the distributor with this problem? ...
grouting marble tile 3/2/2008
  Q: I have 12 x 12 polished marble tile that I have laid in a new shower. My grout joints are 1/4" ...
  A: No, most grout sealers go on clear and dry to a matt finish. Glossy grout is not in style. Thank ...
grouting marble tile 3/1/2008
  Q: I have 12 x 12 polished marble tile that I have laid in a new shower. My grout joints are 1/4" ...
  A: Do not mix unsanded and sanded grout together, use the grout according to manufacturers directions ...
backer board 2/26/2008
  Q: I`m wanting to tile my bathroomfloor I have linoleum down now.Can I install concrete backer board ...
  A: Yes, you can install concrete backerboard over linoleum. it acts like an anti fracture membrane. ...
Cleaning Bluestone 2/24/2008
  Q: I just read your response to a question that stated it is best to seal Bluestone prior to ...
  A: Their is a company called Prosoco, in Kansas. They manufacture specialty stone and masonry cleaning ...
shower grout/caulk/mildew 2/23/2008
  Q: Mr Malizia- we recaulked our shower floor several years ago as we noticed mildew was growing in the ...
  A: The area around the shower basin and the bottom of the walls, seems to have moisture trapped in it ...
new grout is white.... 2/20/2008
  Q: I'm hoping you can help me to figure this out..... I just had new tile and grout installed 3 days ...
  A: Their are many factors that cause the grout to discolor, it is extremely common and it isn't always ...
Salt formation in grout 2/14/2008
  Q: The grout is colored and the day after installation, the grout surface was covered in salt ...
  A: The salt deposits is caused by a process called efflorescence and is very common with outdoor ...
tumbled marble kitchen floor 2/11/2008
  Q: My kitchen floor - though I love it - looks so dirty. Its large 12 x 24 inch tumbled marble ...
  A: In order for me to give a recommendation I would nee to know the following. What is the size of the ...
SECOND REQUEST: Requesting Advice on Flagstone Patio 2/6/2008
  Q: When building a flagstone patio, should the mortar between the stones be flush with the stones, or ...
  A: A Bluestone installation can have either rounded or flat tooled joints it is up to the ...
Grout color 1/29/2008
  Q: We just had our basement finished and tiled. They grouted the tile yesterday and now we have a ...
  A: Their are many reasons why cement based grouts discolor. And the most common is to much water during ...
Floor tile and grout question 1/27/2008
  Q: Mike, I have a great room. The kitchen & eating area was tiled 6 years ago. We would now like to ...
  A: Yes, you could use a mosaic border or any tile's between the floors. It is a good way to have a ...
Porcelain Tiles 1/25/2008
  Q: I have 96 sq meters of Porcelain Tiles laid on my floor with extreme hazing .The tiles were sealed ...
  A: Sorry, I am getting back to you so late. In order for me to help, I would need to know the ...
tile installation 1/23/2008
  Q: I am having tile installed in three rooms in my home. The house was built in 1977. Upon removing ...
  A: If the particle board is in good condition, no warping, moisture spots and peeling then you can set ...
Floor 1/22/2008
  Q: I am going to install 3/8 inch tile over 19/32 plywood floor over 16 inch floor joists. I am ...
  A: I just wanted to make sure you had a good strong underlayment with little deflection. 1/4" will be ...
Grout 1/21/2008
  Q: I had my bathroom tile recently done. The contractor spaced the tiles 1/4" or more, used unsanded ...
  A: The way that the grout was installed was ridiculous, I would have a professional cut out all the ...
Floor 1/21/2008
  Q: I am going to install 3/8 inch tile over 19/32 plywood floor over 16 inch floor joists. I am ...
  A: Use 1/2" Hardi Backerboard if you can afford the height. If not then the 1/4 will have to do. And ...
Ceramic Tile Over OSB 1/20/2008
  Q: I have a question in regards to tiling over OSB. I have been looking online for answers and I have ...
  A: I live in New York and I never recommend bonding tile to wood. Their are a million problems ...
Ceramic Tile 1/20/2008
  Q: My wife and I recently bought and renovated a house that is 25 years old. We hired a flooring ...
  A: While too much deflection is bad for a non resilient tile installation, it is possible that the ...
Dirty floor grout 1/16/2008
  Q: I sealed the grout in my new tile floors with a spray sealer purchased at a home-supply store. After ...
  A: You will need to first use a quality sealer remover to remove the old sealer, and then you will use ...
grout 1/15/2008
  Q: I tiled a floor 3 days ago and used a gray grout, perfect color with the tiles. When the grout ...
  A: It is very common for cement based grout to dry lighter then their intended shade, and they will ...
Bathroom floor tile grout issues 1/14/2008
  Q: I installed my bathroom floor over 1 year ago and some of the grout is popping out of the lines. The ...
  A: In general any glue, thinset or contaminants left in the grout joint could cause the grout not to ...
unlevel tile 1/14/2008
  Q: i had a tile floor laid in my kitchen the tile was 13x13 square with sharp square edges the tile ...
  A: When tiles are laid uneven to each other in height it is called "Lippage" the maximum amount of ...
curb less shower 1/14/2008
  Q: I am in process of preparing a shower stall that I would prefer not have a curb (allowing a wheel ...
  A: Your plan sounds good, Just pay special attention to folding the corners, especially the area where ...
Small Hole in Grout on Floor 1/13/2008
  Q: I have two small spaces (<1" long) on my kitchen floor where there is no grout. I mixed a little ...
  A: Mix the grout to the consistency of peanut butter, let it sit a minute after mixed, then spread into ...
chipping grout 1/12/2008
  Q: We built a new home two years ago, and had the same contractor do the tile work. The kitchen, ...
  A: It is possible that the floor could have other underlying issues. Grout is usually the first tell ...
Grout/Caulk 1/10/2008
  Q: We recently remodeled our bathroom using ceramic tile on the floor and above the shower/tub ...
  A: Sorry for the delay in answering your question. The lightened grout problem can be easily remedied ...
Bathroom floor tile grout issues 1/10/2008
  Q: I installed my bathroom floor over 1 year ago and some of the grout is popping out of the lines. The ...
  A: Sorry I am getting back to you so late. You probably found an answer for this problem, but I'll try ...
wet outdoor tiles. 1/9/2008
  Q: In my outdoor patio I have two types of tiles. One appears to be ceramic which is alway wet. The ...
  A: Sorry, Tom sorry if I misunderstood your question. Was their a point that you thought I missed or is ...
Carpet to Tile transition on Cement 1/8/2008
  Q: I am laying tile in front of my sliding glass door in the basement entry. I will have the rest of ...
  A: Their is a company called Schluter they have tile transition materials that are also for carpet use ...
ceramic over old vinyl glue 1/7/2008
  Q: 22 years ago I put down Armstrong vinyl? tile on our concrete basement floor. The plan is to ...
  A: Just because it's not what you wanted to hear does that mean that my advice was wrong? Thank you , ...
ceramic over old vinyl glue 1/5/2008
  Q: 22 years ago I put down Armstrong vinyl? tile on our concrete basement floor. The plan is to ...
  A: Unfortunately, the glue needs to be removed, either by using a solvent based stripper or by grinding ...
Grout Stain over TileLab Sealer 1/5/2008
  Q: I have read and heard conflict information on Staining already Sealed Grout. I liberally sealed the ...
  A: The sealer must be removed in order to re color the grout with any grout colorant product. Leaving ...
grout 1/4/2008
  Q: I just had tile installed 8 days ago and the grout color is much lighter than what we chose, the ...
  A: Some grouts do require 28 days to cure, but usually achieve full color potential within 3 days. If ...
Cracked Tiles rising up 1/4/2008
  Q: My house is 3yrs old and we have tile flooring from the entry extending into the kitchen. All of a ...
  A: I don't think that this is because of the tiles reacting to a seasonal change especially indoors. I ...
bleach stain on ceramic tiles 1/3/2008
  Q: Mr. Malizia, Maybe you can help me. I was making some beer and cleaned my supplies with a ...
  A: If this was a natural stone I would recommend a poultice material. But with ceramic it is more ...
What's the difference? 1/3/2008
  Q: I would like to know what the difference is between ceramic and porcelain floor tile is?
  A: The difference in ceramic tile or porcelain tile is not the type of glaze, but it is the material ...
bleach stain on ceramic tiles 1/3/2008
  Q: Mr. Malizia, Maybe you can help me. I was making some beer and cleaned my supplies with a ...
  A: If this was a natural stone I would recommend a poultice material. But with ceramic it is more ...
Baseboard trim with tile floor 12/31/2007
  Q: I'm replacing the wood baseboard in our kitchen(ceramic tile floor) with new wooden baseboard. ...
  A: The tile is usually cut as close to the sheet rock as possible, and the wooden floor trim sits on ...
application of 511 impregnator 12/31/2007
  Q: I am applying the 511 on marble tiles in my bathroom. I must be doing something wrong as I apply ...
  A: Are you sure they are Marble and not Porcelain or Ceramic? If the material is not being absorbed ...
grout alternatives for rectified porcelain 12/30/2007
  Q: First, thank for offering assistance on this site. I am installing large rectified porcelain tiles ...
  A: I don't know who told you that you shouldn't have a grout line between large tiles it is very ...
Ceramic Tile Dye 12/28/2007
  Q: We had a dark (black and brown) ceramic tile floor installed in our new condo. After the ...
  A: I have never heard of this even with cheaply made tiles. What color is the grout? Could this be ...
hollow sounding tile 12/27/2007
  Q: First, thank you for offering your expertise; I have a home that was built two years ago. I have ...
  A: Yes, this is a problem. Hollow spots are usually caused because of improper adherence or the lack of ...
waxing a porcelain floor. 12/27/2007
  Q: When our porcelain floor was installed, we were told to seal and wax it. Well, the wax is slowly ...
  A: Unfortunately, who ever told you to seal and wax your porcelain tile, has sent to down the road with ...
grout uneveness 11/9/2007
  Q: Grout was installed 6 months ago for a marble tiled floor. In several small spots, the grout was ...
  A: What type of Marble do you have? Is it Honed, Polished, or Tumbled, answering these questions will ...
Cleaning grout off unpolished porcelain tile 10/24/2007
  Q: I had unpolished textured porcelain tile installed. Some grout remains in the "nooks and crannies". ...
  A: Do a test area with a mild acidic solution, you can buy Sulfamic acid crystals at Home Depot in the ...
Grout Discoloration 10/22/2007
  Q: We recently added a new master bath with a tiled shower stall to our house. We chose Quarry 6x6 ...
  A: I have checked our e-mail files and do not have any pictures from you. They could have gotten lost ...
white thausso 10/22/2007
  Q: My contractor just installed a full tiled bathroom of white Thauso and he used ceramic glue for it ...
  A: No, the Marble installation is ruined. The glue will always bleed through since the White Thauso ...
Grout Discoloration 10/17/2007
  Q: We recently added a new master bath with a tiled shower stall to our house. We chose Quarry 6x6 ...
  A: Hi, Shawn; Could you please send us digital pictures of the affected areas so I can better ...
vinyl tile floors 10/12/2007
  Q: I have vinyl adhesive tile in the entrance hall. I am trying to remove it and having trouble ...
  A: Use a painters heat gun, while prying up with a metal putty knife. The heat will soften the tile ...
Installing Ceramic Tile 10/11/2007
  Q: We're installing ceramic tile in our kitchen. House built in 1972. We removed the old floor(s) ...
  A: Try this, if you have a basement under the floor, have someone walk on the floor while you are down ...
Grout That is dark 10/9/2007
  Q: Hope all is well. I recently re-grouted my kitchen floor. After waiting two days sections of the ...
  A: The best way to fix un-even grout color is to color seal it. These products come in many colors and ...
Grout Repair 10/9/2007
  Q: I had my bathroom remodeled about two years ago with 12x12 carerra marble tiles. I now have a 1/4" ...
  A: You can't put new grout right over the old because it will not bond properly. You will need to ...
Bizazza mosaic tile - cipro 10/8/2007
  Q: I recently installed Bizza Mosaic tile color cipro (dark brown/copper tint). I used polyblend non ...
  A: Please address any direct questions about GDC grout stain colorant products to groutdye@aol.com ...
Grout Repair 10/8/2007
  Q: I had my bathroom remodeled about two years ago with 12x12 carerra marble tiles. I now have a 1/4" ...
  A: I would say for now you could just scrape out the cracked grout and replace it with new grout. If it ...
Thin-set Question 10/6/2007
  Q: I am having a contractor place Epro Heratige Antiqua tile (random pattern 8x8,8x4,4x4)on an outdoor ...
  A: Some contractors install tile like that. they spread out the thinset on the slab, and then they use ...
Travertine tile installation 10/5/2007
  Q: Question, can you install travertine tile on regular drywall (bathroom-shower)
  A: You can set Ceramic Tile on unpainted dry wall or green board since the are light weight and are ...
Less than neat grout! 10/4/2007
  Q: I regrouted my shower and it doesn't look at neat as I'd like it to. I think the grout might've been ...
  A: Sorry for the delayed response. You can remove the grout with a hand tool called the Grout Getter. ...
problems with grout setting up properly 10/4/2007
  Q: I followed your suggestion and sprized the tiles with water, three times each day or three days. The ...
  A: Mist it for a little longer give it 3 more days if it still doesn't harden up then the grout is ...
laying travertine tile 10/3/2007
  Q: We are currently tiling our home with travertine. We have pulled the carpet up in the dining room ...
  A: I apologize for the delayed response. While I usually don't recommend setting tile over a vinyl ...
Grout Discoloration 10/3/2007
  Q: I've attempted to grout both my kitchen a month ago and now my hallway and both times I picked out a ...
  A: It sounds like an efflorescence problem. Let the grout set up for 4 days, and then clean it with an ...
epoxy grout 10/3/2007
  Q: will the grout dye work well on epoxy grout? is there a way or need to specify this when we order? ...
  A: Yes, the GDC grout stain colorants will work on epoxy grout that has sand in it. Like the Laticrete ...
grout too light 10/2/2007
  Q: We just tiled a backsplash in our kitchen this weekend. We used tumbled travertine tiles and then ...
  A: The only way to darken the grout evenly is to apply a grout stain colorant type product. They come ...
Porcelain Tile Floor 10/1/2007
  Q: I am having a porcelain tile floor installed over an old sheet vinyl floor. The sub floor is plywood ...
  A: Yes, the price sounds very reasonable Tile mechanics usually make between 250.00 - 350.00 a day for ...
removing tile 10/1/2007
  Q: It's a long story but the short of it is that when applying the grout to the tiles in a bathroom, ...
  A: Sounds like the grout dried out to fast, and it didn't cure right. Mist the floor down with a spray ...
ceramic tile over painted concrete 9/29/2007
  Q: I am researching the possibility of installing ceramic tile over a painted basement floor. Because ...
  A: Regular cement based thinsets will not bond to painted surfaces, they will eventually delaminate. ...
Travertine grout smear 9/29/2007
  Q: I am buying a new place and the travertine floor has a lot of grout smear on it (they filled the ...
  A: Do not use any acid on the floor, especially for Travetine. Look up a company called Prosoco, Aldon ...
tile cleaner 9/28/2007
  Q: You recommended to use pH neutral cleaners, but I forget the names that you mentioned. Looking at ...
  A: Aqua Mix changes and updates with so many new products it is hard to keep track. Visit them at ...
Red clay [satillo?] tile 9/28/2007
  Q: We recently bought an oder home. The kitchen has red clay [looks like satillo] tile in the kitchen ...
  A: The clay floor that you have is either Saltillo or Terra-Cotta. They can be coated and sealed with ...
tile cleaner 9/27/2007
  Q: You recommended to use pH neutral cleaners, but I forget the names that you mentioned. Looking at ...
  A: Yes, Neutral pH tile and grout cleaners are recommended for long term maintenance for tile and ...
Ceramic tile removal from slab 9/24/2007
  Q: What is the best way for a do-it-yourselfer to remove ceramic tile from concrete slab in a small ...
  A: Unfortunately, Their is no easy way to remove a tile floor unless you are working with a pneumatic ...
tile over concrete 9/19/2007
  Q: I am going to put tile on a level dry sound concrete floor. I think the concrete is sealed and need ...
  A: If water does not bead up on the surface of the slab, and if water does not darken the slab, then it ...
Grout Color 9/19/2007
  Q: I had natural stone tile installed on my kitchen backsplash about 6 months ago. The tileman ...
  A: If you write to groutdye@aol.com, I am sure someone their will send you a color chart. Thank you , ...
tile over concrete 9/18/2007
  Q: I am going to put tile on a level dry sound concrete floor. I think the concrete is sealed and need ...
  A: Why was the slab sealed was this because of any problems with, Efflorescence or Hydro-static ...
Grout Color 9/18/2007
  Q: I had natural stone tile installed on my kitchen backsplash about 6 months ago. The tileman ...
  A: Yes, grout colorants need to be applied to a porous surface, any sealers must be removed. To learn ...
Dark Spots showing up on newly installed grout 9/17/2007
  Q: We just had tile layed all downstairs. Now we are having issues with the grout. our grout is a ...
  A: It is possible that if the floor was grouted before the gray or white thinset cured that the thinset ...
tiles are stained by the grout 9/17/2007
  Q: I just installed a tumbled marble backsplash. I presealed the marble before I istalled them yet ...
  A: It sounds like you applied a low solids penetrating sealer for a pre sealer, it might have gotten ...
tile over concrete 9/17/2007
  Q: I am going to put tile on a level dry sound concrete floor. I think the concrete is sealed and need ...
  A: The cement surface should not be sealed this will hinder the bonding of the thinset. So befor I can ...
outdoor deck tile slope 9/14/2007
  Q: i have a new construction home with a second floor screened in porch. The porch is tiled but i am ...
  A: A general rule of thumb for water drainage is 1/4 inch per 10 feet, this sometimes is even extreme. ...
chipped glazed ceramic tile 9/13/2007
  Q: I have 15 chipped tiles out of 350 on my floor. Is there a way to repair? I also have about 20 ...
  A: We just happen to be located on Long Island and can help you with this problem. I will have a rep ...
fixing grout color that is wrong 9/13/2007
  Q: I just had a new tile floor in my kitchen installed. The floor is great but the grout is a mess. I ...
  A: It is common for all cement based grout products to dis color or lighten upon application. When this ...
Dyeing Ceramic Tile 9/13/2007
  Q: The ceramic tile in our house is in good shape but it is this hidieous pink/peach color so I would ...
  A: Their is no way to Dye a ceramic tile, but their are however people who do re coat the tile with a ...
Tile grout 9/12/2007
  Q: I recently removed some of the old cracked grout on my kitchen floor and put in new grout. Some old ...
  A: Sandy; I would recommemd that you strip the old and new grout, and then apply a grout colorant to ...
how can i darken my grout 9/11/2007
  Q: I recently installed some tile in our bathroom with some standard grey grout. when i was initially ...
  A: The grout can easily be colored and sealed with a grout stain colorant product. To learn more about ...
Grout in bathroom 9/10/2007
  Q: My dear husband remodeled our bathroom, but the grout between the tiles is very uneven in places and ...
  A: Yes, you can file down the high spots with a grout carbide grout rake. Also put caulking in the ...
Additional grouting over existing grout 9/9/2007
  Q: We put in a new kitchen floor last fall and it was our first tiling project. After we finished and ...
  A: I apologize for the delayed response. Grout in general doesn't bond to grout very well, while it ...
Tile Sealer & Grout 9/8/2007
  Q: Im in the process of installing 12" ceramic tile in the kitchen and hall, so far so good. I have a ...
  A: Q. Is it true I should be sealing the TILE prior to grouting? A. No, Ceramic tile does not need ...
Ceramic tile over cutback/mastic 9/6/2007
  Q: We are in the process of remodeling a house to sell it. We started pulling up cheap stick on vinyl ...
  A: Back in the day, vinyl and asbestos tiles were adhered with a black solvent based adhesive which ...
Leaky bathroom floor tile 9/6/2007
  Q: Mike, Our master bath is above our "dungeon" half bath in the basement. Recently I've noticed a bit ...
  A: Usually when grout is cracking or missing it is a tell tale sign of either movement in the expansion ...
paint on concrete slab 9/4/2007
  Q: I am getting ready to lay some slate tiles on a concrete slab. The slab has some paint overspray on ...
  A: Yes, the overspray should be removed, either with a paint stripper, or by grinding it. And use only ...
kitchen floor 9/3/2007
  Q: The previous owners laid ceramic tile and did it incorrectly. It is coming up with lots of grout ...
  A: No, if the tiles are cracking and the grout is coming loose, it is not a suitable substrate for any ...
travertine on the wall 9/3/2007
  Q: We recently bought some 18" travertine time and would like to put it on the wall about 3 tiles high. ...
  A: Only set stone materials on Concrete Backerboard substrates, even for dry areas, do not set large ...
marble mortar 9/2/2007
  Q: What is the correct mortar to used when installing white Carrara marble? Why does the white Carrera ...
  A: Use only premium white modified thinset, and make sure each piece is back buttered for proper ...
New grout moisture 9/2/2007
  Q: Tile guy tore out room. Put up tile , design not centered – needed to tear down. Tile was installed ...
  A: I don't know exactly how to answer this question, but I will try. The tiles should have been ...
Grout color restoration 9/2/2007
  Q: How does GDC grout colorant compare to groutshield colorant at groutshield.com? They seem similar. ...
  A: I have not had the opportunity to try the groutshield product yet. But from what I understand it is ...
changing grout color 9/1/2007
  Q: Unfortunately I only found 1 person who agrees that I can change my grout from dark gray to white ...
  A: Recoloring Grout or Color Sealing, can be a successful form of restoring grout back to it's original ...
Ceramic Tile over VCT on concrete 9/1/2007
  Q: I had a question about this matter. I have a room 55x35 that has existing VCT Tile down over the ...
  A: The most important part is to prep the VCT by removing any cracked or loose tiles. And to remove the ...
slate over ceramic tile 8/31/2007
  Q: I'd like to replace the ceramic tile around my gas fireplace with slate. The man at the tile store ...
  A: I would remove the old tile and then install the slate over new concrete backerboard, since you ...
ceramic tile ,sub floor concrete mixing 8/30/2007
  Q: my name is tom.i have just a couple of questions for you.i'am redoing my bathroom and i'am now ready ...
  A: Hi, Tom; Deflection is the term used for movement in a substrate or wall, and is usually caused by ...
Repairing tile problem with new tile 8/30/2007
  Q: We had a second bathroom renovated this year in a 1930s house, finished May 2007. It is a now a ...
  A: If the grout on the floor is coming out that is a sign of either loose tiles, bad grout mix, or the ...
Red Quarry Tile Cleaning and Resealing 8/29/2007
  Q: We are in the process of getting a 750 sq. ft. large area of 6 X 6 American Olean (Ember Flash) Red ...
  A: I would recommend Aqua Mix Sealers Choice. To learn more about their products visit them @ ...
restoration of old tile 8/29/2007
  Q: Michael: This is a follow-up question to the one you answered re ways to restore my white kitchen ...
  A: No problem with the e-mails, I would rather have all the information that I need to know befor ...
ceramic tile ,sub floor concrete mixing 8/29/2007
  Q: my name is tom.i have just a couple of questions for you.i'am redoing my bathroom and i'am now ready ...
  A: hello,my name is tom.i have just a couple of questions for you. Q. i'am redoing my bathroom and ...
old grout 8/27/2007
  Q: I had a thin coat of new grout put over the old grout on our white tile kitchen floor a few months ...
  A: If you had grout put over grout, you might eventually have more problems down the road then grout ...
crack in cement floor 8/27/2007
  Q: Good morning. I plan on using 12 " tiles & have a hairline crack. Do I need to "patch" prior to ...
  A: For a small hairline crack you can just thinset over it. If it were larger, then I would recommend ...
grout color and caulk problem 8/27/2007
  Q: Our bathroom was redone a few months ago. We have a stall shower which we had white ceramic tiled. ...
  A: Yes, they have to let come back and replace the caulk, otherwise it will cause water problems. You ...
restoration of old tile 8/26/2007
  Q: Michael: This is a follow-up question to the one you answered re ways to restore my white kitchen ...
  A: Ok, since this is a glazed ceramic tile, that tells us that the dirt stains have not penetrated the ...
Screwed up grout job 8/26/2007
  Q: Ok...court has been settled. Now's the time to have our tile re-done. But I'd still like to know ...
  A: When grout starts cracking it is a tell tale sign of movement or deflection in either the floor ...
crack in cement floor 8/25/2007
  Q: Good morning. I plan on using 12 " tiles & have a hairline crack. Do I need to "patch" prior to ...
  A: Good morning. I plan on using 12 " tiles & have a hairline crack. Do I need to "patch" prior to ...
restoration of old tile 8/23/2007
  Q: Michael: This is a follow-up question to the one you answered re ways to restore my white kitchen ...
  A: Before I can recommend anything, we need to know if the tile is glazed or unglazed and if indeed it ...
Ceramic Tiling over hardwood 8/22/2007
  Q: I just ripped out all the lenolium in my kitchen to prepare for tiling. Under all the lenolium is ...
  A: I would recommend putting down a layer of plywood over the planking 1/2 or 5/8. Then thinset the ...
grout dye 8/22/2007
  Q: We recently had our bathroom remodeled. We had some cracked grout and asked for it to be repaired. ...
  A: After a new tile installation it is very common for the grout to crack in certain areas. Usually ...
Ceramic Tile for bar 8/21/2007
  Q: I am planning on laying ceramic tile on a bar, approx 8'x3'x4' Currently, I am planning on laying ...
  A: You can't set tile on particle board (CBB). You will need apply 1/4 inch Concrete Backer Board ...
grout not drying 8/20/2007
  Q: I had a contractor install new tiles on our bathroom floor. It has been a week since installation, ...
  A: It is hard for me to say, is the toilet sweating around the outside of the bowl from humidity? Did ...
grout 8/18/2007
  Q: About a week ago I hired someone to tile and grout my bath room floor and shower. I was installing ...
  A: The grout did not cure properly. Take a spray bottle fill it with water, and mist down the tile and ...
pebble tile 8/17/2007
  Q: Am Having master bath totally redone. removed tub replacing with large shower with bench. Am placing ...
  A: I am not a big fan of mosaic stones on a shower floor. The grout will crack if not let to cure ...
old tile resurfacing or new porcelain tile 8/17/2007
  Q: A year ago we purchased a home decorated in royal blue and white--a very pretty combination; ...
  A: Q. Is it likely that re-sealing would solve the problem? IF yes, then what kind of sealer. A. No ...
Old honey comb bathroom floor 8/16/2007
  Q: My bathroom floor is a mess. I have the honey comb tile and I do believe it's the original. I am ...
  A: While Soft scrub is considered a harsh tile and grout cleaner since it contains bleach and a course ...
Re: Acid on Conrete Floors 8/15/2007
  Q: Muratic acid was poured onto stained conrete floors for the purpose of preparing it for tile. It is ...
  A: While it is common to do an acid wash on a concrete surface to etch and remove dust before tiling. ...
GROUT 8/15/2007
  Q: I have just grouted my shower.I mixed the grout with all latex and no water. It has been two weeks ...
  A: For 3 days take a spray bottle and keep misting the grout down 3 times a day, let the water sit on ...
Shower tile 8/14/2007
  Q: I've bought an older home and the tiling in the shower needs some repairs. It needs new grout in ...
  A: I've bought an older home and the tiling in the shower needs some repairs. It need new grout in some ...
counter grout 10/11/2006
  Q: i had tile installed in aug. a new house. the grout is chipping off-comes up with a wet wash ...
  A: The grout dried out befor it could cure and it was mixed wrong. Have them come back and scrape out ...
GROUT 10/10/2006
  Q: We purchased a new home and had tile put in our house. We noticed that the grout was comming off ...
  A: Grout is a non - resilient material. It will crack if their is any deflection, from the wooden ...
Grout Cleaner 10/3/2006
  Q: My tile is 3 years old. The grout is FILTHY because it was never sealed. The tile is a more porous ...
  A: Is your Tile a natural stone like Marble or is it Porcelain or Glazed ceramic? Have you used any ...
ceramic tiling/grouting 8/25/2006
  Q: I'm so happy I found you! About 2 weeks ago I installed about 500 2" x 2" ceramic tile on my ...
  A: and thank you, for contacting The Grout Dye Company in NY. Did you use Thinset or a Glue Mastic? ...
surface for tile 8/20/2006
  Q: Mike- I hope this is within your realm-I'm remodeling my basement bath and have built two very ...
  A: and thank you, for contacting The Grout Dye Company in NY. Honestly I think taping is a waste of ...
Grout/Slate 8/19/2006
  Q: I have newly installed slate flooring. The grout I chose was a darker taupe, but once it dried, ...
  A: and thank you, for contacting The Grout Dye Company in NY. Cement based grouts dry un even for many ...
Grout 8/16/2006
  Q: I just had my ceramic tile installed about 2 days ago and it seems that there is not enough grout in ...
  A: and thank you, for contacting The Grout Dye Company in NY. If it is more than an 1/8 of an inch ...
grout problem with bluestone patio 8/13/2006
  Q: We had our bluestone patio grouted today with what the company called their usual gray cement for ...
  A: and thank you, for contacting The Grout Dye Company in NY. Their are many reasons why grouts and ...
TILE INSTALL PROBLEM -- PLEASE HELP US! 8/6/2006
  Q: Michael--I know you're busy but your responses seem to be on point to my problem, and you appare ...
  A: and thank you, for contacting The Grout Dye Company in NY. Is the tile size 1"x1" as stated in your ...
prepping floor for ceramic tiles 8/5/2006
  Q: We have pulled up are old carpet to install tile. Part of the prep work is getting up the old tack ...
  A: and thank you, for contacting The Grout Dye Company in NY. It is always a good idea to remove all ...
Grout colour too light 8/4/2006
  Q: We've just instoled travertina gress porcelanato tiles lapata finish (almond) and choose cement base ...
  A: and thank you, for contacting The Grout Dye Company in NY. You need to know if the travertine, has ...
Changing grout color 8/3/2006
  Q: We recently tiled my fireplace facade in my living room and realized the grout color is too dark ...
  A: and thank you, for contacting The Grout Dye Company in NY. You can recolor the grout but be careful ...
Uneven grout 8/2/2006
  Q: Michael Recently I had ceramic tile installed in the kitchen and office. The grout job is very ...
  A: and thank you, for contacting The Grout Dye Company in NY. The proper way to is to remove the old ...
Newly sealed tumbled marble floor flaking 7/30/2006
  Q: I just had my tumbled marble bathroom floor finished and sealed (I didn't do the work myself). The ...
  A: and thank you, for contacting The Grout Dye Company in NY. I couldn't tell you without seeing it, ...
Mistake made with tile sealer 7/29/2006
  Q: Our contractor made a mistake when sealing our bathroom floor tile...he used a gloss sealer and ...
  A: and thank you, for contacting The Grout Dye Company in NY. The sealer that is on the slate needs to ...
travertine over marble 7/28/2006
  Q: I have a marble floor that is about 18 years ld but in good shape. Can I safely install a travertine ...
  A: and thank you, for contacting The Grout Dye Company in NY. Yes, if the floor is completely solid ...
Flooring Install Sequence 7/27/2006
  Q: I'm doing a complete kitchen gut and remodel which includes installing travertine tile. Does the ...
  A: and thank you, for contacting The Grout Dye Company in NY. Installing the tile wall to wall, is the ...
Ceramic tile over vinyl or tear it out 7/26/2006
  Q: I am moving into a 16 year old townhouse (no basement) and we are putting ceramic tile in the ...
  A: and thank you, for contacting The Grout Dye Company in NY. If the vinyl is completely solid to the ...
question on tile amount 7/24/2006
  Q: how many boxes of 18x18 tiles would i need assuming you get 7 in a box....my husband ordered 10 but ...
  A: and thank you, for contacting The Grout Dye Company in NY. That also depends on the grout joint ...
Slate - sealing and grout 7/23/2006
  Q: In the process of grouting a large slate floor. I attempted to properly seal the tile before ...
  A: and thank you, for contacting The Grout Dye Company in NY. Sorry this is so, late. You will need ...
New shower/tile problems 7/20/2006
  Q: We are coming up on the end of our year warranty with the builder. The master shower has grout that ...
  A: and thank you, for contacting The Grout Dye Company in NY. Yes, definitely without a doubt have ...
recoloring the tile 7/19/2006
  Q: I so a restoration project on tv where they literally changed the color of the tile without removing ...
  A: and thank you, for contacting The Grout Dye Company in NY. The only method I know about, for ...
Dying grout 7/17/2006
  Q: Read Perry V's answer to Liz regarding dying grout. I'm in a similar situation and want to dye a ...
  A: and thank you, for contacting The Grout Dye Company in NY. You can recolor the grout with a grout ...
Removing tile from hardwood floor 7/12/2006
  Q: We just rented a loft space, and the previous tenants had laid down very thick (Saltillo?) tile over ...
  A: and thank you, for contacting The Grout Dye Company in NY. Your instincts are correct. Just watch ...
Grout over Caulking 7/9/2006
  Q: We have an acrylic tub with ceramic tile surround and the grout around the tub cracked. I have ...
  A: and thank you, for contacting The Grout Dye Company in NY. Since the expansion joint where the tub ...
ceramic tile installation 7/7/2006
  Q: We're installing ceramic tile in our kitchen and foyer. In the hallway between the two, we can fit ...
  A: and thank you, for contacting The Grout Dye Company in NY. You could cover it with molding, ...
Prepping a concrete slab for porcelain tile 7/5/2006
  Q: We're ripping up carpet and ceramic tile for a new porcelain tile floor using 3 different size tiles ...
  A: and thank you, for contacting The Grout Dye Company in NY. Q. We're ripping up carpet and ...
what to put under ceramic tile 7/5/2006
  Q: My son has pulled up all sub floor down to the boards covering the floor joices. What does he have ...
  A: and thank you, for contacting The Grout Dye Company in NY. What is the size of the floor and why ...
Ceramic Tile on Michigan Outside porch 7/3/2006
  Q: I've inherited some old red-toned rectangular quarry tiles (4 x 6 x 1/2")- enough to cover my front ...
  A: and thank you, for contacting The Grout Dye Company in NY. Quarry tile is actually very good in ...
Bathroom ceramic tile removal 7/3/2006
  Q: Getting ready to completely renovate the bathroom of a 50 yr old house. The wall tile is applied to ...
  A: and thank you, for contacting The Grout Dye Company in NY. Their is no easy way, this is complete ...
Fireplace tile? 6/30/2006
  Q: Michael, If the brick on the fireplace has been painted what do i need to do to install. Will i ...
  A: and thank you, for contacting The Grout Dye Company in NY. If you could strip or grind off the ...
Outdoor Porcelain tile problem 6/29/2006
  Q: We had porcelain tile installed on an outdoor patio - with epoxy grout - by a "handyman type" who ...
  A: and thank you, for contacting The Grout Dye Company in NY. Porcelain tile does not need to be ...
Marble grout efflorescence 6/28/2006
  Q: I enjoy your help site. I just installed a 12x12 marble in my washroom floor. I used a 1/16 gap. Now ...
  A: and thank you, for contacting The Grout Dye Company in NY. It could be grout residual and not ...
Grout and sealing in shower stall 6/27/2006
  Q: I recently stripped the caulking in a shower stall from between the tiled wall and the plastic(?) ...
  A: and thank you, for contacting The Grout Dye Company in NY. Let the grout in the corners dry for 48 ...
tiling painted shower stall 6/27/2006
  Q: My house was built in 1949, and has a shower stall with a concrete pan, and very hard sort of ...
  A: and thank you, for contacting The Grout Dye Company in NY. You should not tile over any painted ...
Floor Leveling for Ceramic Tile Installation 6/21/2006
  Q: Greetings Michael - I am planning on installing 8" ceramic tiles ( roughly 200 Square Feet) ...
  A: and thank you, for contacting The Grout Dye Company in NY. Yes, you can use wire and a cement ...
grout problems 6/20/2006
  Q: We bought an old house and have restored it from top to bottom. I put in ceramic tile (for the ...
  A: and thank you, for contacting The Grout Dye Company in NY. New grout and old grout will not bond to ...
grout 6/18/2006
  Q: I recently installed a 12"x12" floor tile over a slab concrete floor. The tile came out perfect (or ...
  A: and thank you, for contacting The Grout Dye Company in NY. It is hard to say, their are many ...
bathroom subfloor 6/18/2006
  Q: I just gutted a small bathroom (about 5'X 5' + shower alcove) in the upper level of an old ...
  A: and thank you, for contacting The Grout Dye Company in NY. After you ripped up the tile and ...
Cracked mud floor in bathroom 6/17/2006
  Q: Michael, We have a cracked mud floor in our bathroom that is covered with tiny rectangular tiles ...
  A: and thank you, for contacting The Grout Dye Company in NY. You will need to have the mud floor ...
Laying 3/4 inch hex tile 6/17/2006
  Q: We have a 1910 house that we are restoring. The bathroom has an original diagonal 3/4" underlay. ...
  A: and thank you, for contacting The Grout Dye Company in NY. If possible don't apply the mosaics over ...
tile over existing flooring 6/15/2006
  Q: Can slate or ceramic tile be laid on top of an existing vinyl flooring? This old flooring is firmly ...
  A: and thank you, for contacting The Grout Dye Company in NY. If the vinyl is completely solid to the ...
Buckling of Ceramic Tile 6/12/2006
  Q: We had an ice maker leak in our step down bar. The tile in the hall way behind it has buckled. Can ...
  A: and thank you, for contacting The Grout Dye Company in NY. Yes, water damage can cause tiles to ...
Install porcelain tile 6/11/2006
  Q: Michael, THANKS for the quick response and detailed answer. I would just like to claify one thing ...
  A: and thank you, for contacting The Grout Dye Company in NY. Ply board is not a recommended setting ...
Whirlpool tub skirt tile question. 6/11/2006
  Q: I'm installing porcelin tile around a whirlpool bath which has been framed with 3/4" plywood. I was ...
  A: and thank you, for contacting The Grout Dye Company in NY. Hi, Q. I'm installing porcelain tile ...
Install porcelain tile 6/11/2006
  Q: Michael, We just removed aprroximately 500 sq. ft. of marble flooring in our kitchen, breakfast ...
  A: and thank you, for contacting The Grout Dye Company in NY. Michael, Q. We just removed ...
outdoor marble flooring 6/9/2006
  Q: Iam looking to install marble flooring on my balcony which is a 100 sq ft concrete slab. I want to ...
  A: and thank you, for contacting The Grout Dye Company in NY. You have obviously done your homework, ...
Removing Tile 6/8/2006
  Q: What is the best method for removing this tile?I have tile in a 5x6 bathroom that is installed over ...
  A: cut the grout joints with a dremmel/with a grout removal tools (it will help loosen the tile's a ...
tumbled marble backsplash 6/6/2006
  Q: I'm thinking of installing a tumbled marble backsplash in our new kitchen. We are planning on ...
  A: 1--pre seal the marble 2--install the marble with a good white thinset on sement backerboard ...
tumbled marble backsplash 6/6/2006
  Q: I'm thinking of installing a tumbled marble backsplash in our new kitchen. We are planning on ...
  A: and thank you, for contacting The Grout Dye Company in NY. Always pre seal tumbled marble, with ...
Preparing floor for Porcelain tile 6/5/2006
  Q: Michael, The tongue and grooves joints are far from tight. There is as much as an 1/8" of ...
  A: and thank you, for contacting The Grout Dye Company in NY. If you can spare the height, put a piece ...
Travertine installation with no grout lines & expansion joints 6/2/2006
  Q: I am installing 18x18x1/2 travertine tiles accross the familyroom and kitchen of my house. The ...
  A: and thank you, for contacting The Grout Dye Company in NY. A grout joint in one respect is an ...
Tile on Concrete floor in Screened-in Porch 6/1/2006
  Q: I have a three season porch, the floor is a cement slab and I would like to tile over it. The floor ...
  A: and thank you, for contacting The Grout Dye Company in NY. Acid wash the slab with a mild solution ...
Laying Ceramic tile over existing Ceramic tile 5/31/2006
  Q: I'm having a new house built and the ceramic tile was to be installed in a brick pattern, it was ...
  A: and thank you, for contacting The Grout Dye Company in NY. It is possible to tile over tile, but it ...
grout recoloring 5/22/2006
  Q: i just grouted a floor and am unhappy with the dried color. the floor is "solistone" polished ...
  A: Subject: grout recoloringi just grouted a floor and am unhappy with the dried color. the floor is ...
Grouting Glazed Porcelain Tiles 5/21/2006
  Q: We recently laid light tan polished porcelain tiles in my kitchen. After setting them with thinset, ...
  A: and thank you, for contacting The Grout Dye Company in NY. What was the name of the grout ...
grout for ceramic bath tile 5/18/2006
  Q: I recently hired someone to replace the tile around my bath/shower. After he left, I noticed that ...
  A: Subject: grout for ceramic bath tileI recently hired someone to replace the tile around my ...
Grout Excess 5/16/2006
  Q: Followup To Question - I have done a fair amount of tiling, but today I made the mistake of ...
  A: and thank you, for contacting The Grout Dye Company in NY. Before using a dremmel or other power ...
Grout Excess 5/15/2006
  Q: I have done a fair amount of tiling, but today I made the mistake of starting an extensive grouting ...
  A: and thank you, for contacting The Grout Dye Company in NY. You could get yourself a grout removal ...
grout 5/14/2006
  Q: We have here new limestones that the grout is powdering out of it littl eby little till we see just ...
  A: and thank you, for contacting The Grout Dye Company in NY. Fix the areas that you have access to, ...
grout 5/14/2006
  Q: We have here new limestones that the grout is powdering out of it littl eby little till we see just ...
  A: and thank you, for contacting The Grout Dye Company in NY. You will need to scrape all the grout ...
Grout Excess 5/13/2006
  Q: I have done a fair amount of tiling, but today I made the mistake of starting an extensive grouting ...
  A: and thank you, for contacting The Grout Dye Company in NY. Are you saying that the grout ...
Ran out of grout! 5/13/2006
  Q: I ran out of grout and the store that carries that brand is closed until Monday what do I need to ...
  A: and thank you, for contacting The Grout Dye Company in NY. Try to end the grouting work in a ...
installing ceramic tile over wood porch deck 5/13/2006
  Q: I have a covered screen porch with wooden 2X6 decking. Is it possible to install ceramic tile (such ...
  A: and thank you, for contacting The Grout Dye Company in NY. You, would need to put a 5/8 plywood ...
laying down ceramic tile floor 5/12/2006
  Q: Looking to put down a ceramic tile floor. The floor now is wood, with no subfloor. What should I use ...
  A: and thank you, for contacting The Grout Dye Company in NY. A mud floor is a combination of sand and ...
laying down ceramic tile floor 5/12/2006
  Q: Looking to put down a ceramic tile floor. The floor now is wood, with no subfloor. What should I use ...
  A: 1 lay down a layer of plywood on top of your first floor 2 than install either a mud floor (the best ...
Preparing floor for Porcelain tile 5/10/2006
  Q: Michael, I will be installing a high end porcelain tile in our kitchen. The sub floor is 3/4 ...
  A: 1-first screw down the fir floor 2-use thin-set (white and only the best) to bond the cement ...
salito 6" porcelan tile 5/8/2006
  Q: I installed salito tile on my patio and after I grouted it the grout lines turned white instead of ...
  A: this happens a lot for to many reasons to list To solve the problem--- do another mild acid wash ...
Grout Sealer left behind a white film 5/7/2006
  Q: We just installed a porcelin tile floor and used a dark coffee colored grout. My husband put sealer ...
  A: Use a grout and tile sealer remover to remove the sealer that you used, wait 48 hours for grout to ...
Loose Ceramic Tile 5/4/2006
  Q: I have a home that is 5 years old that had ceramic tile installed in all the major walkways of the ...
  A: yes you will need to inject mortar under the hollow tiles. You will need to do all of the tiles that ...
Installing porcelain floor tile 5/2/2006
  Q: Our home is 25 years old. we are considering replacing our linoleum floor in the kitchen with ...
  A: Porcelainis a better choice if your floor can handle the weight (it will last forever when installed ...
Grout Efflorescence & Sealers 4/28/2006
  Q: Michael, I have a couple of questions. My home is less than 1 year old. I sealed 2 out of 4 rooms ...
  A: Question is shown below Michael, I have a couple of questions. My home is less than 1 year old. I ...
Grout Problem in brand new shower 4/25/2006
  Q: A few months back I had a shower stall gutted and tiled. I have noticed that on the floor of the ...
  A: and thank you, for contacting The Grout Dye Company in NY. Sorry, this is one of those things that ...
Tile replacement 4/22/2006
  Q: I completed a bathroom tiling job last week (no grout yet) but discovered that one tile (6 x 6) had ...
  A: and thank you, for contacting The Grout Dye Company in NY. Yes, you can put extra thinset on the ...
Removing paint and excess grout from slate flooring 4/19/2006
  Q: I recently had a large quantity of black slate installed in my office building. The installer got ...
  A: and thank you, for contacting The Grout Dye Company in NY. The slate should have been pre-sealed ...
grout recoloring 4/11/2006
  Q: 1) do you work in rockaway park new york? (zip 11694)how much do you charge? 2)i need new light ...
  A: and thank you, for contacting The Grout Dye Company in NY. Dear Mr. David yarosh: Thank you for ...
grout dye 4/11/2006
  Q: How do I prepare the grout that already contains a penetrating sealer, so that I can apply the grout ...
  A: and thank you, for contacting The Grout Dye Company in NY. Any sealer on the grout should be ...
Cracked Floor tiles 4/7/2006
  Q: First Thank you for this site it looks wonderful. Doing a quick spruce up on the bathroom I was ...
  A: it is always best to rip up and start new, but if you cant, you could put a self leveling cement ...
Removing dried grout 4/5/2006
  Q: I have already sealed my grout and still have some dried grout along the walls and on the tiles ...
  A: and thank you, for contacting The Grout Dye Company in NY. Removing grout residual is usually done ...
Grout problem 3/28/2006
  Q: Just laid a new tile floor in basement. Grouted with a "bay leaf green" grout. Mopped the floor with ...
  A: Need some advise if you can: hello (also answered in your email) Just laid a new tile floor in ...
grout staining for marble floor 3/26/2006
  Q: I have installed a mosaic (of a sun) in marble on the floor in my bedroom. I am very unhappy with ...
  A: and thank you, for contacting The Grout Dye Company in NY. If the marble is polished and not sealed ...
Grout cleaning 3/24/2006
  Q: Mike: We have about 85% stone tile througout the house and the grout is now very dirty. Do you have ...
  A: Question is shown below Mike: We have about 85% stone tile througout the house and the grout is now ...
New Grout 3/22/2006
  Q: Mr. Malizia, I want to put grout around some door trim because of having a gap between my new floor ...
  A: and thank you, for contacting The Grout Dye Company in NY. Use a cement based grout that is ...
Shower floor - tiling with pebbles 3/22/2006
  Q: I am looking at buying natural pebbles/stones on mesh tiles - 30cm x 10cm sheets. They are for ...
  A: and thank you, for contacting The Grout Dye Company in NY. Yes you should use a stone enhancer buy ...
Sanded grout for floor tile 3/20/2006
  Q: I recently did a complete bathroom renovation that involved both tileing inside the shower as wel as ...
  A: and thank you, for contacting The Grout Dye Company in NY. Grout is a non resilient material just ...
Cleaning grout 3/5/2006
  Q: When trying to clean my newly installed tile floor, dirt gets in the grout and I can't clean it. I ...
  A: and thank you, for contacting The Grout Dye Company in NY. No, don't put any grout over the old ...
Trowel size 3/4/2006
  Q: I am about to lay 6 x 6 ceramic tile on a 15 square foot bathroom. I bought a 1/4 in trowel but is ...
  A: and thank you, for contacting The Grout Dye Company in NY. Is this a floor tile or wall tile? For ...
Cure time. 2/25/2006
  Q: I have poured 2 to 3"s of portland cement over an existing concrete interior floor. I would like to ...
  A: and thank you, for contacting The Grout Dye Company in NY. Q. I have poured 2 to 3"s of portland ...
How to correct grout selection error? 2/18/2006
  Q: My wife wanted white tile in our 1950's era bathroom with subway tiles on the wall. She selected ...
  A: and Thank You For Contacting The Grout Dye Company in NY If, I am correct the white sealer that was ...
restoring tile floor 2/16/2006
  Q: i have an old non glazed highly patterned tile floor that i would like to restore but am not sure ...
  A: and Thank You For Contacting The Grout Dye Company in NY Please visit www.groutdye.com To learn ...
Deteriorating Grout 2/15/2006
  Q: My home is approx 5 years old and the grout (white)in my master bedroom shower is starting to ...
  A: and Thank You For Contacting The Grout Dye Company in NY No, don't replace old grout with caulk, ...
ceramic floor and plumbing lines 2/14/2006
  Q: I hope you can offer some advice. I am about to put ceramic tile in our bathroom. The toilet and ...
  A: and Thank You For Contacting The Grout Dye Company in NY Install, all the plumbing lines first, it ...
Removing a ceramic floor 2/13/2006
  Q: I have a floor that has 13"X13" ceramic tile(pretty thick 3/8'to1/4")that is set in thinset over a ...
  A: and Thank You For Contacting The Grout Dye Company in NY Rent a Pneumatic air chisel with a wide ...
New Tile floor, Grout problem 2/13/2006
  Q: I had new tile installed a month ago and recently are expericing a problem with one part of the ...
  A: and thank you for contacting The Grout Dye Company in NY Yes, it does sound like it is ...
tile grout problem 2/13/2006
  Q: I installed ceramic tile and yesterday put in the grout. After I was done I wiped it with a wet ...
  A: and thank you for contacting The Grout Dye Company in NY Dear Katie, to remove the grout haze on ...
sealing new shower floor 2/7/2006
  Q: i have been reading that you dont seal the floor in a shower it says to do only the walls is this ...
  A: and thank you for contacting The Grout Dye Company in NY No, all cement based grouts, sanded and ...
Tumbled marble backsplash 2/6/2006
  Q: I hope this question is not too silly, but I've only installed ceramic / porcelain tile in the past ...
  A: and thank you for contacting The Grout Dye Company in NY Q. Can I use premixed thinset to hang the ...
victorian floor tile restoration 1/25/2006
  Q: I have just unearthed a tile floor in our hallway which has been carpeted. I am wondering how to ...
  A: and thank you for contacting The Grout Dye Company in NY. Great, it's always nice to find a tile ...
Ceramic Tile Flooring 1/25/2006
  Q: I have a glazed ceramic floor tile that runs continuous throughout the house and there is a small ...
  A: and thank you for contacting The Grout Dye Company in NY Repairing chips on tile is a touch and go ...
Cleaning grout 1/23/2006
  Q: Our home was flooded following Hurricane Katrina. The flood waters were inside for about three ...
  A: and thank you for contacting The Grout Dye Company in NY Dear Mr.Maguire: Our Hearts and Prayers go ...
porcelain tile cracking multiple places few months after installation 1/22/2006
  Q: our contractor installed porcelain tile in the kitchen over floor with radiant heat which was with ...
  A: and thank you for contacting The Grout Dye Company in NY There can be numerous reasons why the tile ...
Transition strip 1/20/2006
  Q: I am about to begin a bathroom tiling project and I need help with the transition from the tile ...
  A: and thank you for contacting The Grout Dye Company in NY The tile and underlayment should come to ...
Tile installation 1/20/2006
  Q: I want to install a tile floor in my kitchen. The floor currently is vinyl glued to a concrete ...
  A: yes you must remove it. First---When removing the vinyl try heating it a little by using an old ...
Subfloor prep for ceramic tile 1/18/2006
  Q: Hey Michael ! I live in a 100year plus old crooked, bent, little shack of a house. I have been ...
  A: and thank you for contacting The Grout Dye Company in NY In most cases I would say yes, that you ...
grout choices for ceramic tile 1/18/2006
  Q: do some sealers come with the dye already in them or would it have to be added to a clear sealer, or ...
  A: and thank you for contacting The Grout Dye Company in NY If you visit www.groutdye.com You can ...
Grout 1/16/2006
  Q: I recently grouted a ceramic floor (12 x 12 tiles with 3/8” joints) with MAPEI Keracolor S grout. ...
  A: and thank you for contacting The Grout Dye Company in NY It sounds like you did everything right, ...
Locating toilet flange 1/15/2006
  Q: I'm undertaking my first tiling project in a small 15 sq. ft. half bathroom. Is there a quick and ...
  A: and thank you for contacting The Grout Dye Company in NY Take a pencil and a piece of paper draw a ...
grout choices for ceramic tile 1/14/2006
  Q: Is the smell during the curing phase the only reason you suggest sanded, or are there other benefits ...
  A: Is the smell during the curing phase the only reason you suggest sanded, no either sanded or ...
grout turning to powder 1/13/2006
  Q: My house is 1 year old. The grout around my kitchen floor tiles keeps turning to powder and then the ...
  A: Your grout should not turn to powder ever, and the tiles should not become loose ever-even if grout ...
grout choices for ceramic tile 1/12/2006
  Q: I am looking for opinions on the best grout to use for my situation. Listed below are the specifics ...
  A: Subject: grout choices for ceramic tileHello, I am looking for opinions on the best grout to use ...
Kitchen Tile 1/11/2006
  Q: We are considering doing our kitchen floor, 300 sq. ft., with an Italian Porcelain 13x13 tile. The ...
  A: Our suggestion is as follows 1. We always suggest to have a mud floor installed. It is the best ...
Floor adhesive 1/9/2006
  Q: We are replacing huricane flooded laminate flooring with porcelain tiles, but the adhesive is ...
  A: 1.-they do make a adhesive remover (its like a stripper) very messy to work with 2.-a easy way is to ...
Installing ceramic tile over hardwood flooring 1/9/2006
  Q: I have a house built in the 1930's. I am going to tile the kitchen, bathroom, and entry way. It ...
  A: Subject: Installing ceramic tile over hardwood flooringI have a house built in the 1930's. I am ...
ceramic continued 1/8/2006
  Q: hey,also- do you recomend tiling under a toilet or not?
  A: yes always tile under the toilet---years down the road if you change the toilet is will be easyer to ...
ceramic flooring 1/8/2006
  Q: am going to replace carpeting in a small bathroom with ceramic tile. probably has luan or some type ...
  A: and thank you for contacting The Grout Dye Company in N.Y. On top of your subfloor underlayment, ...
old grout- replacing 1/6/2006
  Q: I have an old house with old crackled ceramic tiles on the walls. The grout is coming out in many ...
  A: Question is shown below I have an old house with old crackled ceramic tiles on the walls. The grout ...
Do not like the color of my grout 1/4/2006
  Q: I recently paid someone to put grout on my kitchen and dinning room area. My husband had picked out ...
  A: and thank you for contacting The Grout Dye Company in NY Putting grout over grout that has been ...
Removing Grout 1/3/2006
  Q: I recently installed ceramic tile in my kitchen, using a modified polymer sanded colored grout. The ...
  A: and thank you for contacting The Grout Dye Company in NY Some tiles are extremely hard to grout, ...
What is the best underlayment for ceramic tile over pine-planking? 12/30/2005
  Q: I live in a 1920's era home that has what looks like finished 4" pine-planking, although it could be ...
  A: and thank you for contacting The Grout Dye Company in NY First you will need to try and get some of ...
New tile installation - grout problem 12/30/2005
  Q: Newly installed grout has excessive color variations from one spot to another (the grout was ...
  A: Subject: New tile installation - grout problemNewly installed grout has excessive color variations ...
sandy, cracking grout 12/23/2005
  Q: I just had a bathroom redone with tile all over. It seems like the grout all over the room has ...
  A: and thank you for contacting The Grout Dye Company in NY I just had a bathroom redone with tile all ...
Floor tile sizes 12/18/2005
  Q: I am building a new home. What is the 'rule of thumb' re: using different sizes of tile. We are ...
  A: and thank you for contacting The Grout Dye Company in NY I am building a new home. What is the ...
shower unit 12/15/2005
  Q: my house is 7 years old now and my shower unit(not a bathtub) has had 3 leaks so far. The shower ...
  A: and thank you for contacting The Grout Dye Company in NY Yes, you can use the schluter companies ...
Laying Tile on Countertops 12/13/2005
  Q: We are re-doing our bathroom and we would like to put tile on the counter tops, along with a ...
  A: and thank you for contacting The Grout Dye Company in NY Undermount sinks are generally designed ...
Ceramic tiles raising up 12/8/2005
  Q: I live in South Florida and my house is concrete on a concrete slab which is built on sand. The ...
  A: and thank you for contacting The Grout Dye Company in NY Dear Pat sorry it took so long to get back ...
Problem ceramic tile installation 12/6/2005
  Q: My contractor installed a new floor of 13" ceramic tile on old hardwood, having removed several ...
  A: Subject: Problem ceramic tile installationMy contractor installed a new floor of 13" ceramic tile ...
Marble tile grouting 11/29/2005
  Q: I installed 12X12 polished marble tile in my kitchen, over a concrete slab. I installed it with a ...
  A: and thank you for contacting The Grout Dye Company in NY Generally polished 12x12 Marble is ...
Grout - Help 11/27/2005
  Q: I just had my living room floor tiled this past week. It looked great before the grout was set. ...
  A: and thank you for contacting The Grout Dye Company in NY The white salt look that you are referring ...
grout question 11/22/2005
  Q: The grout in my kitchen used to be white...Over the years, it has turned to brown. It took me 2 ...
  A: and thank you for contacting The Grout Dye Company in NY Yes, you can make the grout darker by ...
Painting a tile floor 11/19/2005
  Q: I hope you can help. I just rented a building and on the floor they have 12"x12" tile kinda like ...
  A: and thank you for contacting The Grout Dye Company in NY Joe, Sorry Vinyl is out of my expertise, ...
restore lustre to old tile 11/18/2005
  Q: We just purchased a house built in 1937 in Denver. The bathroom has the orginal tile and with the ...
  A: and thank you for contacting The Grout Dye Company in NY In general grout and ceramic tile should be ...
grout 11/17/2005
  Q: Followup To Question - Hello I have here limestones (kind of natuaral tiles) installed less than ...
  A: and thank you for contacting The Grout Dye Company in NY That is an important fact, no the method ...
grout 11/16/2005
  Q: I have here limestones (kind of natuaral tiles) installed less than a year ago. The grout is ...
  A: and thank you for contacting The Grout Dye Company in NY. In response to our resent e-mail replies. ...
grout 11/15/2005
  Q: I have here limestones (kind of natuaral tiles) installed less than a year ago. The grout is ...
  A: and thank you for contacting The Grout Dye Company in NY Please answer the below questions: What ...
ceramic tile 11/8/2005
  Q: Can you stain (or paint) ceramic tile? I have an entry way, hall, kitchen and breakfast nook that ...
  A: and thank you for contacting The Grout Dye Company in N.Y. No, you can't stain or paint ceramic ...
kitchen/breakfast room floor sinking 11/5/2005
  Q: We have a 1980 wood frame 2 story house. The floor under the area of the refigerator and radiating ...
  A: This is out of my expertise but here goes. Their are people called home inspectors, you pay them to ...
grout not drying 11/5/2005
  Q: We just had our entire bathroom remodeled a month ago and are having problems with the grout above ...
  A: and thank you for contacting The Grout Dye Company in N.Y. It is common for grout to turn a bit ...
installing ceramic tile over vinyl flooring 11/2/2005
  Q: We have a one year old home and want to install ceramic tile. We don't want to remove the vinyl ...
  A: first i would recomend that you remove the vinyl flooring, but if you must leave it-please do this ...
Ceramic Tile 10/31/2005
  Q: I am installing 12x12 ceramic tiles over concrete floor in the basement. I used 100lb of floor ...
  A: and thank you for contacting The Grout Dye Company in NY Self leveling underlayments, can be ...
grout color restoration 10/29/2005
  Q: Why don't stain/sealers adhere to unsanded grout? Such as on bathroom walls.
  A: and thank you for contacting The Grout Dye Company in NY Grout stains do work better on sanded ...
Installing ceramic tile floor over vinyl kitchen floor 10/25/2005
  Q: We have a 10 x 12' kitchen floor with vinyl which I would like to cover with ceramic tile. The ...
  A: and thank you for contacting The Grout Dye Company in NY We have a 10 x 12' kitchen floor with ...
cermaic tile failure 10/21/2005
  Q: Michael.......The product I used is Omni Grip Ultimate Tile Adhesive. Good for floors walls and ...
  A: and thank you for contacting The Grout Dye Company in N.Y. Anthony, Thank you for getting back to ...
Too much new grout 10/16/2005
  Q: I had a kitchen backsplash installed two days ago. My design included 1" shiny decorative tiles ...
  A: and thank you, for contacting The Grout Dye Company in NY. Dear Diane: Unfortunately there is no ...
ceramic tile flooring 10/12/2005
  Q: I am putting ceramic tile down my basement. there is an epoxy paint coatiung on the floor now. It ...
  A: and thank you, for contacting The Grout Dye Company in NY. Joe, it is not recommended by us or the ...
Grout 10/12/2005
  Q: My grout always looks dirty, no matter how much i try to clean it. It was not sealed by the company ...
  A: you can do a search for grout colorant or you can go us at groutdye.com for the product. ...
Soapdish keeps falling off the wall 10/12/2005
  Q: I feel a bit stupid asking this question, but one of our ceramic corner soapdishes keeps falling off ...
  A: I feel a bit stupid asking this question, but one of our ceramic corner soapdishes keeps falling off ...
removal of flooring 10/6/2005
  Q: what is the best way to remove comercial tiles from a concrete basment floor.what kind of prep do i ...
  A: you will need to use a tile remover tool (sold at home depot, looks like a flat shovel), you should ...
Ceramic tile 10/1/2005
  Q: We have ceramic tile on the main floor of our 3 year old home in Saskatoon, SK. It was installed by ...
  A: first make sure that they add extra screws to the subfloor, making it extremly sercure to the floor ...
Unglazed tile 9/29/2005
  Q: I deleted my orq ? so you would not be confused. Thanks appreciate your time. After I wrote we ...
  A: If they use the cement to enclaspate (cover) all of the old tile than tiling over tile shold be ok, ...
Unglazed tile 9/27/2005
  Q: We were going to replaced our tile which is 15 yrs old, but first decided maybe it can be pretty ...
  A: I suggest that you bring a tile to a good tile store in your area, so they can recomend to correct ...
Failing tile floor 9/27/2005
  Q: With any luck you have experienced this problem before. First off, I am a builder. I've been in the ...
  A: With out seeing it is is hard to give you an excact answer, but we can give you a couple of ...
grout stains 9/20/2005
  Q: I would like to know what i can use to restore my old grout on my saltillo tile.The grout is stained ...
  A: you must keep stripping it until all is removed, use a saltillo stripper. than you can do a test ...
Ceramic Tile 9/16/2005
  Q: We have been in our new house for 1.5 years. We had ceramic tile laid down all throught the ...
  A: Have the home builders company rip up the old floor and because it probably was installed wrong ...
newly installed kitchen tile 9/13/2005
  Q: I recently had my kitchen remodeled and I went with ceramic tile. The tile is not spaced evenly and ...
  A: Question is shown below Hi Michael, I recently had my kitchen remodeled and I went with ceramic ...
tumbled marble 9/7/2005
  Q: we had tumbled marble 12 x 12 tile installed, in the classic black and white checkerboard pattern. ...
  A: Subject: tumbled marblewe had tumbled marble 12 x 12 tile installed, in the classic black and white ...
ceramic tile grout 9/6/2005
  Q: my grout is coming away from the tile but it does not appear to be from settling. is there a ...
  A: Subject: ceramic tile groutmy grout is coming away from the tile but it does not appear to be from ...
Installing Procelain over existing ceramic tile 9/4/2005
  Q: We have approximately 670 sq. ft. of ceramic tile (shiny surface) which we want to replace with ...
  A: Subject: Installing Porcelain over existing ceramic tileWe have approximately 670 sq. ft. of ...
efflorescence 9/3/2005
  Q: Devastating...I had a beautiful installation up until I grouted the floor of my bathroom today. ...
  A: Efflorescence and grout haze are usually, treated with a light acid wash with sulfamic acid ...
tile removal 9/2/2005
  Q: I am going to replace a quarry tile floor with hardwood. Is there a machine that will make the ...
  A: A. HI, I am going to replace a quarry tile floor with hardwood. Is there a machine that will make ...
Grout Problem 8/28/2005
  Q: We have recently installed tile in our house and our dogs nails are carving chunks out of the grout. ...
  A: The grout should not get damaged by the dogs nails if the grout was installed and cured properly, ...
Linoleum Removal 8/22/2005
  Q: I have a 3-year-old home with linoleum in the bathrooms. I am about to tile one of the bathrooms and ...
  A: Yes remove the linoleum before you tile YES it is nessacary for a good installtion. Use a old ...
Cleaning methods 8/22/2005
  Q: In your proffessional opinion which method is better for sanitizing,disenfecting and cleaning tile ...
  A: Cleaning methods In your proffessional opinion which method is better for sanitizing,disenfecting ...
Grout 8/21/2005
  Q: I am having a problem with cracking grout. I put a ceramic floor over a vinyl floor that has a ...
  A: No there is no way to solve this problem, you will have to start all over to solve the problem. ...
Concrete Cure time 8/10/2005
  Q: How long do you have to let concrete cure before you can set tile with thin set?
  A: Generally you should consult the manufacture of the cement material. But usually it is about 30-90 ...
Grout sealer 7/16/2005
  Q: We put in new kitchen tile flooring 2 years ago. At that time, he advised us against putting a ...
  A: Yes, all Cementitious grouts need to be sealed according to manufacturers directions, usually 14-27 ...
Grout staining 7/15/2005
  Q: I am currently looking into staining my grout on my kitchen counter tops. I notice alot about floors ...
  A: Yes, countertop grout should always be sealed. And you are right their isn't enough emphasis on the ...
tile pattern for small condo (480 sq ft) 7/9/2005
  Q: I was wondering if I should replace my straight line ceramic tile floor pattern with a diagnal ...
  A: I don't think a 45 dgr. tile setting, is going to make the area to be tiled look larger, in fact a ...
Midnight bblack grout #22 7/6/2005
  Q: It has been sealed for more than 48 hours, but it never dry.
  A: Q.It has been sealed for more than 48 hours, but it never dry. A.What hasn't dried? The grout or ...
re coloring old grout 6/30/2005
  Q: Have 12 inch Ceramic Tile in almost every room in the house. It looks like the old owner originaly ...
  A: Subject: re coloring old groutHave 12 inch Ceramic Tile in almost every room in the house. It looks ...
new tile and grout 6/24/2005
  Q: A week ago, we had a friend (who claimed to know how to install tile and grout) do our bathroom ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY. The ...
Grout Mistake 6/9/2005
  Q: where can i get that product? what is the name of it?Hello My installment guys put wrong grout: ...
  A: we are not allowed to use this forum as advertisment for our company. If you do a general seacrh you ...
bad grout job 6/6/2005
  Q: I need a solution to fix my grout. I used mapei grout color irish cream on my kitchen counter but in ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY. Yes, the Aqua ...
dying floor tile 6/5/2005
  Q: I own a duplex that has white 12inx12in cermaic floor tile. I am interested in coloring this tile so ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY Restoring grout ...
Grout haze 6/3/2005
  Q: Michael Thank you for your prompt response. Yes, acids scare me. I tried to go to Aldon.com and it ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY Here is the ...
Grout haze 6/2/2005
  Q: I have a bathroom that is a yr old. The installer did a horrible job on clean-up. I have a haze ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY. You will need to ...
grouting 5/25/2005
  Q: I just finished tiling my shower; however, I screwed up b/c at the bottom I have about a half inch ...
  A: Can you cut, thin half 1/2 pieces of tile? If so cut them and glue them securely in place, let set, ...
Stained grout in shower 5/24/2005
  Q: The light-colored sanded grout in my shower stall is in good condition (only 4 years old, actually) ...
  A: Use of vinegar and water for maintaining white or colored grouts is not recommended, for cleaning ...
ceramic tile floors 5/23/2005
  Q: I purchased an older home and the ceramic floor tiles in the bathrooms are in need of restoration. ...
  A: The one time use of an acidic cleaner might work well on the grout but could dull the tile you will ...
Shower problems 5/14/2005
  Q: I had a new tile shower installed about 1.5 years ago. Within a few months grout started to ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY. The problem ...
New Grout Discoloration 5/14/2005
  Q: We have just installed new tile and grout. The grout is not as dark as we expected and has areas of ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY. Find out what ...
grout 5/14/2005
  Q: I am mixing small batches of grout that has been stored in a damp basement for over two years and it ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY. Take down the ...
grout stain colorant 5/10/2005
  Q: I have tile in approximately 90% of my home. My grout was a cream color now it is stained due to ...
  A: Yes the stuff really does work. We were a restoration company that used this product on our jobs, ...
Tile on exterior cement floor - (2nd resending-no response on the 1st) 4/29/2005
  Q: My outside balcony is located in the Northeast (very cold winters). It has a cement floor that has ...
  A: You, will need to grind the paint off, use a right angle grinder, or surface grinder by Bosch with a ...
Loss of glaze on ceramic tile 4/29/2005
  Q: I just got ceramic tile installed throughout my house. The tile looked great before the grout went ...
  A: At first it sounded like their was left over grout on the tile, causing the tile to look dull, but ...
marble care 4/29/2005
  Q: My son and daughter-in-law purchased a beautiful marbletop table that they have been using on their ...
  A: Clean marble surfaces with neutral pH cleaners sold at most tile stores and Home Depot, do not use ...
colorless grout 4/28/2005
  Q: we just built our home and I chose a tobacco grout color throughout my kitchen. When the grout was ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY. Their are many ...
Bathroom tile removal 4/27/2005
  Q: Is there a product out there to make the job of tile removal easier. I want to removal tile from my ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY. You can rent a ...
floor tile instalation 4/26/2005
  Q: My floor that I want to put ceramic tile on is concrete with those old asbestos tiles glued down ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY If you remove ...
tile over exterior cement floor balcony 4/26/2005
  Q: I'd like to install tile on my balcony. It is located in the Northeast on the 5th floor right on ...
  A: Hi: I'd like to install tile on my balcony. It is located in the Northeast on the 5th floor right ...
Black slate showing signs of wear 4/25/2005
  Q: I'm noticing some areas in my black slate floor that are showing fine scrathes which appear gray in ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY No, you can't ...
Floor tile installation 4/18/2005
  Q: Michael, I may have a problem. Please tell me what to do. I have a bathroom installation of tile ...
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY Yes, any ...
lighting a color 4/18/2005
  Q: can u make a color by lighter by adding white colorant
  A: Grout Dye Company Hello and thank you for contacting The Grout Dye Company in NY Yes, you can ...
grout stain removal 4/14/2005
  Q: i have a customer who had her grout stained about 2 months ago, she says there is stain residue all ...
  A: first try to wash/scrub the tile ONLY with a soft scrub brush with HOT water, change the water as ...
tile floors 4/10/2005
  Q: I had a natural tile floor installed. Now I hate it. It is impossible to keep clean. Can I paint it ...
  A: Your natural stone should be sealed with a natural stone sealer NOT poluratane vanish, go to a good ...
powdery wall grout 4/1/2005
  Q: I am grouting the tiles in the bathroom wall. But after a day, the grout doesn't seem to set ...
  A: It sounds like the mix wasn't right. Could be for anumber of different reasons. Did you let the ...
grout 3/24/2005
  Q: I have a 300-400 square foot area that was never been sealed and has become stained. However some of ...
  A: clean all the grout with a solution of 1/2 cup white vinager to 2 gallons og water, scrub the grout ...
grout problem 3/23/2005
  Q: My new ceramic kitchen floor was put down about June-July last year. It was never sealed. The guy ...
  A: NO-do not grout over grout, it will crack out in a couple of weeks. You should have all of the ...
TILE GROUT 3/22/2005
  Q: I RECENTLY ATTEMPTED TO CLEAN OLD TILE GROUT USING A DREMEL. THE DREMEL DID REMOVE THE STAIN, IT ...
  A: We cannot offer any medical advice. Please consult your Doctor. We do always recomend that in any ...
Grout Problem 3/19/2005
  Q: I've been trying to restore grout on my shower floor. Every thing is fine except the grout is not ...
  A: I've been trying to restore grout on my shower floor. Every thing is fine except the grout is not ...
loose grout 3/14/2005
  Q: we installed new tile in kitchen...b4 laying tile had old floors(about 3 layers of vinyl)removed. ...
  A: The grout is defiantly cracking because the tiles are a little loose or the substrate is flexing. ...
Stained tile grout 3/14/2005
  Q: After having tile installed in our new house, we noticed over the next year that the grout was ...
  A: Q. After having tile installed in our new house, we noticed over the next year that the grout was ...
I am ready to install a 20... 3/12/2005
  Q: I am ready to install a 20 inch high backsplash totaling 14 feet over my kitchen sink. It is "L" ...
  A: OK, when doing a kitchen back splash on either sheet rock or Backerboard. You can use white modified ...
grout too dark 3/12/2005
  Q: I have an off-white tile back splash that I have just had installed and grouted (yesterday) in my ...
  A: You can easily recolor and seal the grout with a grout stain colorant product designed to seal and ...
Grout 3/11/2005
  Q: ------------------------- Will the vingar remove grout sealer or do I need to use a special product? ...
  A: No, vinegar will not remove a grout sealer, you will need a sealer and adhesive remover, sold by ...
Grout color for "spectraLock" product 3/11/2005
  Q: I just finished installing ceramic tile with SpectraLock grout. The color in the box, a light brown, ...
  A: Yes, our product is designed for exactly this type of problem. You can restore the color to the ...
Grout 3/10/2005
  Q: I have tile on a bathroom floor and I'm having trouble keeping the grout clean. I just found about ...
  A: Yes grout stain/colorant is commonly used in bathrooms. It will make your grout look new again and ...
excess grout on wall tiles 3/10/2005
  Q: i did noe get all the grout off the walls in the wipe down process the tiles have dips in them like ...
  A: you could try a mild acidic wash with white vinger (1 cup white vinager to 2 gallons of water). Use ...
Tile Grout Staining 3/10/2005
  Q: This past week, I installed a new certamic tile kitchen floor. When the sanded grout was placed it ...
  A: The grout reaches it's full color potential in 24 hrs. If it is not the right color now it never ...
Porcelain Tile installation 3/9/2005
  Q: Michael, I'm planning on installing porcelain tile on the floors in my bathrooms, kitchen, and ...
  A: yes with porcelian you should use a good white thinset for installing it, please check with your ...
Epoxy Grout 3/8/2005
  Q: Can the color of epoxy grout be changed by a grout colorant?
  A: Epoxy grouts come in several types, but the most common types are epoxies are the 3 part epoxies ...
Staining Epoxy Grout 3/7/2005
  Q: Can your products be used to stain new epoxy floor grout??? (the installers used the wrong color and ...
  A: If it is a three part epoxy with sand then it will work, but it is not a permanent as grout removal. ...
grout sealing 3/5/2005
  Q: I have a small dog that is like my kid. My problem is he sneaks a pee here and there. The floor(laid ...
  A: Most water based sealers do not work well for resisting urine, and an oleophobic solvent based ...
cermaic tile and caulking joints 3/5/2005
  Q: I'm doing some repairs on my bathroom. There is really 2 topics I like to get answers on. First is ...
  A: Dave to replace the wood, would be a large task, if not impossible. The black on the plywood ...
gout 3/5/2005
  Q: i recently had a backsplash installed using a bisque colored porcelain ceramic tile that resembles a ...
  A: "Thank you for contacting The Grout Dye Company" Problem : (I recently had a backsplash installed ...
changing grout color 3/5/2005
  Q: i was wondering if i could change a dark color grout to a light color such as brown to a fawn color ...
  A: Yes, their are grout colorants that will allow you to do that, some companies products work better ...
Tile Grout 3/4/2005
  Q: Our grout is a dark grey color. The grout was sealed when installed a year ago. The problem is some ...
  A: The problem might lye in your water, if you have hard water, their could be calcium or rust deposits ...
Several 3/2/2005
  Q: Mr. Malizia, Several questions: 1-About how long will the coloring last before another treatment ...
  A: 1-About how long will the coloring last before another treatment is needed? 7-10 years 2-When ...
Cleaning old grout on Kitchen floor Tile 3/1/2005
  Q: Is there a house hold chemical that will allow us to do our cleaning ourselves instead of paying big ...
  A: Clean with neutral ph cleaners, and grout and tile cleaners made by companies that produce other ...
How to match stone color 2/24/2005
  Q: Have put in a shower floor appx 6 ft by 7 ft with 3/4"x 3/4" stones. Supplier mixed in a few 12" x ...
  A: I'm sorry but I do not know of a product that would paint the stones. Is it possible for you just ...
Grout 2/23/2005
  Q: While my husband was cutting ceramic tile in the kitchen to put on our countertops, the dust from ...
  A: If the tile dust went into the grout below while it was wet then you can't do anything but recolor ...
Light to dark 2/22/2005
  Q: Hey Michael, I have the omnipresent white tiles with dark brown epoxy grout on my kitchen counters. ...
  A: Yes, most grout stain colorant will work if the Epoxy grout is a 3 part epoxy consisting of the ...
long term grout dye maintenance 2/21/2005
  Q: I have several questions about the grout dye: 1) Is it possible/difficult to change the dye color ...
  A: All questions pertaining to our GDC grout stain product line need to be addressed at ...
Ceramic Back splash 2/18/2005
  Q: Hey there i am looking at installing a back splash between my counter top and my cupboards its about ...
  A: No you need the backerboard for a good sound installation and you might be able to find a contracter ...
Efflorescence 2/16/2005
  Q: I have a week old tile installation using CBP's tobacco grout. There is heavy effloresence in many ...
  A: YOU SHOULD DO BOTH 1. WASH THE ENTIRE FLOOR AND GROUT WITH A MIXTURE OF 1/2 CUP WHITE VINAGER TO 2 ...
Grout layer over tile 2/16/2005
  Q: I had a new tile installed in my home and the installers dyed the grout after installation. The ...
  A: : I had a new tile installed in my home and the installers dyed the grout after installation. The ...
Changing Grout Color 2/14/2005
  Q: We had recently used your products to change the color of our grout. However, we aren't thrilled ...
  A: This website forum is dedicated to helping diy's, in all areas, of expertise. Unfortunately any ...
bond failure-porcelain tile 2/12/2005
  Q: You mentioned specifically using white thinset, what is the significance of that? They used ...
  A: All manufacturers of cement based thinsets, make different grades and quality of materials. Some ...
Grout 2/11/2005
  Q: I colored the grout of my bathroom floor tile white, using a liquid I bought through a catalog. But ...
  A: Did you fist prep your floor for the colorant? Remove sealer if any? Acidic wash before coloring? ...
Grout Sealer 2/9/2005
  Q: I tiled my kitchen several years ago and sealed the grout. Now the light colored grout it stain and ...
  A: I tiled my kitchen several years ago and sealed the grout. Now the light colored grout it stain and ...
tile grout color 2/3/2005
  Q: WE have a tiled kitchen, where the tile and grout are in excellent condition, however we would like ...
  A: Yes, you simply clean the grout and then seal it will a grout colorant to almost any color. The ...
instaling ceramic tile over existing ceramic tile in tub/shower enclosure 2/2/2005
  Q: I've been told by Lowes that they don't recommend attaching ceramic tile to existing ceramic tile, ...
  A: If this was a floor or wall in a dry area I would say ok, with the right setting materials and ...
Re-grouting of ceramic tile floor 1/28/2005
  Q: I want to re-grout tile .The color of tile grout used by builder is Birch 903.I donot know name of ...
  A: Regrouting tile is a difficult task without the proper restoration tools, And getting the cement ...
Dying grout 1/24/2005
  Q: how much colorant should we purchas to cover approx 1000 sq/ ft. of 8x8 ceramic tile? How careful ...
  A: Please contact us at groutdye@aol.com for questions pertaining to our products, they can't be ...
Ceramic tile vs. laminate flooring 1/19/2005
  Q: We are in the process of remodeling a utility room, small bathroom and a back entrance hall. I had ...
  A: (Hello and thank you for contacting The Grout Dye Company in NY) We are in the process of ...
Waxed grout 1/12/2005
  Q: I applied Johnson's Liquid Wax to my tile floor! It came off the tile easily enough. However, the ...
  A: Johnson's Liquid Wax is one of the worst things next to vinegar for ceramic tile grout, it might ...
Grout Color 1/12/2005
  Q: I just finished grouting my down stairs family room and the grout dried to a much lighter color than ...
  A: Gary, their are many reasons why grout's discolor, to many to even mention in this forum. If you ...
grout dye 1/7/2005
  Q: I had tile installed about 3 years ago that was never sealed. The grout is light colored but has ...
  A: I had tile installed about 3 years ago that was never sealed. The grout is light colored but has ...
Cleaning/restoring floor grout 1/4/2005
  Q: Ten years ago I installed a neutral color ceramic tile with an off-white grout. My wife didn't like ...
  A: ) Hi Michael, Ten years ago I installed a neutral color ceramic tile with an off-white grout. My ...
Commercial floors 1/4/2005
  Q: Will grout dye withstand the foot traffic and abuse of restaurant or fast food dinning room floors?
  A: Yes, a grout dye will withstand, heavy foot traffic, as long as it is applied and maintained ...
grout color 1/3/2005
  Q: I am having a new house built. I have about 2300sf. of tile.Plus counters.The grout used was jamocha ...
  A: There are so many reasons why grout's discolor, some of the reasons are, too much water when mixed, ...
Ceramic tile 1/1/2005
  Q: also? I am in the process of having my second floor bathroom upgraded. My contractor insists that ...
  A: Hi Mike - Are you a Long Islander, also? "Yes, We have a grout and ceramic tile installation and ...
Stone entryway repair 12/28/2004
  Q: I have a stone entryway which is about 40 years old. One stone is completely loose and two others ...
  A: I have a stone entryway which is about 40 years old. One stone is completely loose and two others ...
Grout Problems 12/24/2004
  Q: Grout Problems: Air Holes/Shrinking We moved into our new house about 2 months ago and when my wife ...
  A: The grout darkening is common with Cementitious grout, and it will always darken and absorb moisture ...
How much 12/23/2004
  Q: I've just had 450 sq. ft of tile put down with a grout color that just doesn't suit me. The grout ...
  A: I would say yes, you will have enough, but to be certain contact the manufacturer of the product for ...
ceramic floor tile 12/23/2004
  Q: I am looking for help in replacing a cracked 12x12 tile in my kitchen. My concerns are: 1. ...
  A: How to replace a broken tile. 1. First remove the grout from around the perimeter of the tile this ...
Epoxy grout 12/22/2004
  Q: How do you apply epoxy grout? How long should I let it sit between applicationand clean up? How ...
  A: I have read all of the information below. It is very helpful. I am planning on spreading epoxy ...
bubble gum color 12/15/2004
  Q: I am having problems finding this color grout Bubblegum Cant fix my bathroom without it ? ...
  A: There was a Color called Bubblegum cementitious grout produced by laticrete, but it was ...
grout coloring 12/14/2004
  Q: i would like to color the grout of my kitchen tile, the same color of the tile, can you please help ...
  A: You can purchase grout stains on line at www.thisolgrout.com or www.groutdye.com. The on line ...
Grout stain 12/9/2004
  Q: I recently had new tile put in and the color of the grout is wrong- It is a caramel brown color and ...
  A: Yes, their are colored grout stains that match manufacturers colors. And are produced by several ...
grout problem 12/8/2004
  Q: this is a follow up question...thanks for the response. but someone told to put bleach on the ...
  A: Yes, you can use the grout colorants from Home Depot, they either carry Customs, or Aqua Mix ...
Preparing concrete slab for tile 12/8/2004
  Q: I want (or hire someone) to lay ceramic tile throughout my house. 1347 sq ft, 2 baths, six rooms. ...
  A: The prep work involved in making your floor acceptable for tile, is something I can't judge from ...
grout problem 12/6/2004
  Q: last year i put a ceramic tile over my existing laminate kitchen countertop. everything is fine ...
  A: Penetrating sealers generally keep stains from penetrating grout, but they don't protect the grout ...
Ceramic Outside 12/4/2004
  Q: Found a tile rated for outdoor use in freezing climates. Have come up with: 1. allow concrete to ...
  A: "Hello and thank you for contacting The Grout Dye Company in NY" Ceramic OutsideFound a tile rated ...
grout problems-new install 11/30/2004
  Q: Tiler finished installing a new 60" shower Nov 4. In the last few weeks over 40% of the floor tile ...
  A: The floor grout is black probably because of construction. The floor in the shower should have been ...
grout removel 11/29/2004
  Q: Is there an easy way to remove exiting grout without damaging tile so that i can add a different ...
  A: Grout removal is a tedious job no matter what tools you use, most grout restoration companies use ...
RE-COLORING CERAMIC FLOOR TILE 11/16/2004
  Q: I recently baught a new house but do not like the color of the floor tile. It's too light for me and ...
  A: Yes, you can tone down the floor and change the look of the tile by changing the grout color. Grout ...
tile floor 11/7/2004
  Q: I am going to ceramic tile my kitchen / dining area floor. After removing the rug and lenolium we ...
  A: If the black tar or (old Tar / Kerosene Asbestos resin glue) is dry and not tacky, level and does ...
ceramic tile 10/26/2004
  Q: I am going to install ceramic tile in my kitchen There is vinyl floor on it now I tried to remove ...
  A: It is often recommended that the vinyl be removed, in the event that it is peeling or delimitating. ...
Stained Tile 10/25/2004
  Q: How can I clean shower tiles that have been stained green from ajax? Thanks, Nicole
  A: The use of Ajax is not recommended for cleaning grout and tile as you found out, this product ...
Grout re-coloring 10/23/2004
  Q: Michael, We want to change grout colors on our 4x4 wall tile in bathroom. Tile and grout is about ...
  A: As long as the grout is in good condition, you do not need to replace it.Instead, you can restore ...
Grout dye in sunroom 10/20/2004
  Q: I've recently (within the past week) installed 200 sq ft of 12" x 12" porcelain tile in a new ...
  A: Mr. Hake, If you have any questions about our companies products please ask them at ...
finish on white ceramic tile floor 10/17/2004
  Q: We have a white ceramic tile floor in our kitchen, laundry room and back hall. When I chose the ...
  A: You will need to look up companies in your area that reglaze ceramic tile, this is a very ...
new tile 10/5/2004
  Q: Just installed tile in bathroom floor. After set noticed some spots that need more fill. Can more ...
  A: If you apply more grout to the area that has already dried. It probably will not adhere to the older ...
porcelain tile installation - subfloor 10/5/2004
  Q: Michael, I would like to install 12x12 porcelain tiles in a hallway and bathroom. The subfloor is ...
  A: No, I would recommend using the half inch backerboard, set with zinc coated screws 6 inches on ...
Cleaning unsealed colored floor grout 9/22/2004
  Q: Tile is about 7 years old with light colored grout that was not sealed. What is the best way to ...
  A: The best way to maintain and clean cement based grout is with a Neutral pH cleaner or a steam ...
Removing Mastic 9/15/2004
  Q: I am removing some old ceramic tile from a bathroom sink backsplash to accomodate a new mirror ...
  A: Allow the tiles to soak in warm water or a light duty solvent, then use use a razor knife, to skim ...
Grout haze removal 9/13/2004
  Q: My husband installed grout in our kitchen. The tile has an uneven surface and is unsealed. He did ...
  A: You will need to use a grout haze remover that is safe for the tile and grout, and you. And you can ...
Sealing grout and ceramic tile 9/11/2004
  Q: I just had ceramic tile laid in my foyer and bathroom. The installer didn't suggest doing this, but ...
  A: Your installer is half right. And you are half right.You don't need to seal Ceramic tile, due to ...
Shower Tile 9/8/2004
  Q: We just had tile installed in our new shower. A rubber pan was formed, a concrete type material was ...
  A: (Hello and thank you for contacting The Grout dye Company.) FOLLOWUP: Will the wall tile fail ...
Shower Tile 9/5/2004
  Q: We just had tile installed in our new shower. A rubber pan was formed, a concrete type material ...
  A: (The grout was probably sealed to early and it never cured properly. Due to the sealer. The Gooey ...
Stone flooring 9/3/2004
  Q: "Hello" Michael, I took over the maintenance of a building that has new stone tile flooring. It ...
  A: (Hello and thank you for contacting The Grout dye Company.) "Hello" Michael, I took over the ...
CRACKS IN CERAMIC TILE 9/3/2004
  Q: I'VE WHITE, 12X12 CERAMIC FLOOR TILES WITH MINOR 'HAIRLINE' CRACKS. I'VE RUBBED WHITE 'BLACKBOARD' ...
  A: If tiles are cracking it is generally do to a weak tile bond to the floor, or their is movement in ...
vinyl tles self stick 8/28/2004
  Q: I just started laying self stick vinyl tiles in my kitchen and didn't realize I needed to make sure ...
  A: You can take a blow dryer and apply a little heat and carefully try to pry the tile up, when you ...
tile question 8/26/2004
  Q: I am considering having ceramic tile installed in my home, however, I don't like how cold it feels ...
  A: (Hello and thank you for contacting The Grout dye Company.) Hello! I am considering having ceramic ...
white stains on marble 8/24/2004
  Q: ?water damage on dark orange marble bathroom floor tried cleaners...polish...car wax....the white ...
  A: (Hello and thank you for contacting The Grout dye Company.) The white that you are noticing is ...
oil based grout stain 8/23/2004
  Q: Malizia, I did a mosaic on my bathroom wall (8'x7'). The almond colored grout is lighter than I ...
  A: Stone enhancers and grout sealers do not reliably darken or even bring grout color back. As your ...
installing ceramic tile over vinyl floor? 8/21/2004
  Q: Can I install ceramic tile over vinyl flooring? I don't want to add thickness to the floor with a ...
  A: In General, Vinyl is not a proper setting base for any non-resiliant material, Like stone, ...
sealing tile 8/19/2004
  Q: have laid dowm quarry tile on my floor.Do I need to preseal it before grouting or can I do it ...
  A: Yes, you can put on, a thin coat of penetrating sealer, By Aqua mix, or Custom's, or you can use a ...
New tile grout 8/18/2004
  Q: I have just had 900 sq. ft. of 18" tile installed in my home. I did not do it myself, I had ...
  A: ( Hello and thank you for contacting The Grout dye Company. ) Hello Michael, I have just had 900 ...
Outside barbecue Table 8/17/2004
  Q: I need to know what type of base to use when making an outside barbecue table, covered with ceramic ...
  A: ( Hello and thank you for contacting The Grout dye Company. ) Outside barbecue TableI need to know ...
Grout issues 8/17/2004
  Q: I have tile extensively throughout my home. The sealant that came highly recomended is not ...
  A: (Hello and thank you for contacting The Grout dye Company.) I have tile extensively throughout ...
ceramic tile/plumbing 8/13/2004
  Q: about 15 years ago i had a shower/tub installed in ceramic tile by a non-professional, and as you ...
  A: {Hello and thank you for contacting The Grout dye Company.} Hi Michael, Q. about 15 years ago i ...
Tile floor 8/9/2004
  Q: I am in the process of remodeling my kitchen. At present my floor is vinyl flooring over most ...
  A: Your contractor probably wants to install Concrete backerboard, which is sheets of compressed ...
Need to seal porcelain bathroom floor tiles 8/7/2004
  Q: Recently had my bathroom done over, and now the large (1ft sq) porcelain tiles are developing ...
  A: If you are developing cracks along side the grout and tile, this could be a sign of an underlying ...
ceramic tile installation 5/5/2004
  Q: I HAVE VINYL FLOORING WHICH WAS INSTALLED OVER A CONCRETE SLAB. I WOULD LIKE TO INSTALL CERAMIC ...
  A: and thank you for contacting The Grout Dye Company in NY. If the vinyl is completely secure to the ...
Removing old adhesive from ceramic tile 5/3/2004
  Q: We just purchased a house that had linoleum flooring in the bathroom. We removed the linoleum to ...
  A: and thank you for contacting The Grout Dye Company in NY. You will need to use a solvent, such as a ...
ceramic tile 4/26/2004
  Q: Recently installed ceramic tile on concrete basement floor. We waited too long to shape grout and ...
  A: Recently installed ceramic tile on concrete basement floor. We waited too long to shape grout and ...
d-i-y tile installation 4/23/2004
  Q: We have a very small area (6 x 10) that we'd like to tile, using 12 inch tiles. We've never done ...
  A: Yes, you can do-it- yourself, it is hard work and you must have the basic tile tools. You can ...
Ceramic tile 4/20/2004
  Q: We recently moved into a home that has 8" ceramic tile on the floor in our bathroom. Recently, the ...
  A: Sounds like the floor was not installed properly at first. And when the floor got wet it only caused ...
ceramic tile grout 4/20/2004
  Q: I have a ceramic floor which is about 15 years old. It was not properly installed and the subfloor ...
  A: If the tile is not bonded to the substrate properly and there is movement then the grout will always ...
Ugly old ceramic tile in kitchen 4/1/2004
  Q: I just bought a condo and the kitchen has this little 1 inch X 1 inch ceramic tile that looks like ...
  A: The removal of a tile tile floor is a tuff job especially if it was a professional installation, set ...
Tiling over hairline cracks in concrete 3/27/2004
  Q: I'm remodeling a ground floor bathroom. I've torn out the existing tile floor which was in good ...
  A: and thank you for contacting The Grout Dye Company in NY. Bill, The cracks might not have any ...
Spotted Grout 3/26/2004
  Q: My mother recently had a ceramic tile floor installed but I sealed the grout using a spray-on grout ...
  A: Yes, you need to completely strip that stuff off of your grout and call the manufacturer to find out ...
ceramic tiles popping up 3/26/2004
  Q: We bought our house about 2 years ago. It was a new home with ceramic tile throughout. Shortly ...
  A: and thank you for contacting The Grout Dye Company in NY. The tile that are delaminating from the ...
grout 3/25/2004
  Q: I had ceramic tile layed over vinyl tile in a small bath. My contractor grouted yesterday with a ...
  A: and thank you for contacting The Grout Dye Company in NY. Sheri Gildersleeve Asks Subject: ...
question on flooring 3/24/2004
  Q: Greetings! I have several home improvement website I market heavily on the internet. I'm looking to ...
  A: Subject: question on flooringGreetings! 1. (Hi, thank you for getting in touch with me. your ...
ceramic tile floor 3/22/2004
  Q: We need to clean our grout before sealing it, and would prefer to purchase everything we need ...
  A: You didn't state if the grout is new or not, so I will assume that it is. Usually on a newly set ...
tiles 3/11/2004
  Q: made a big mistake laying black shiny ceramic tile on kitchen floor can i lay linelom or floating ...
  A: You could put Linoleum, Vinyl, Pergo or any other non-resiliant flooring material down, on top of ...
Tile Installation 3/9/2004
  Q: I have a small project that requires 4" x4" ceramic tiles to be installed on a vertical and overhead ...
  A: and thank you for contacting The Grout Dye Company in NY. Tile Installation Questions:I have a ...
mold under vinly flooring 3/8/2004
  Q: we have a front door with vinyl in the entry way. water has come in over the years and now the floor ...
  A: and thank you for contacting The Grout Dye Company in NY. The sill plate under your door is supposed ...
mold under vinly flooring 3/8/2004
  Q: we have a front door with vinyl in the entry way. water has come in over the years and now the floor ...
  A: You don't mention where the water is coming from, and you will need to check your homeowners policy ...
grout width in shower and floor installation 3/4/2004
  Q: We are starting our bathroom from scratch. I have chosen 16x16 porcelin tiles. We will use the ...
  A: and thank you for contacting The Grout Dye Company in NY. grout width in shower and floor ...
grout mistake 3/2/2004
  Q: We are in the process of tiling our bathroom floor. We're using 2" ceramic tiles that come in a foot ...
  A: and thank you for contacting The Grout Dye Company in NY. grout mistakeWe are in the process of ...
ceramic tile cracking 3/1/2004
  Q: I have installed ceramic tiles on the wall in the bathroom over "wanderboard" in March 2003. Few ...
  A: and thank you for contacting The Grout Dye Company in NY. If there is excess pressure, or extreme ...
Lifting Ceramic Floor Tile 2/21/2004
  Q: We have 13" ceramic floor tile that has been installed over a terrazzo floor. The tile was ...
  A: The floor is delaminating from it's intended substrate, The thinset should be on both the tile and ...
Subfloor Thickness 2/20/2004
  Q: I'm wondering what the recommended subfloor thickness is for a ceramic tile floor, assuming the ...
  A: I can't tell you the local code requirments for you area. Try looking for further information on ...
Installing new tile 2/18/2004
  Q: How do we arrive at the same grade with existing tile? 1/4" backerboard too low...1/2" too high? ...
  A: Hello Jane, I apologize, for turning down your question, my reason for doing so was because, their ...
cleaning slate 2/16/2004
  Q: I wasn't made aware of the sensitive situation before I seal the new slate. Mistakenly i've cooked ...
  A: Yes, it is important to clean the slate before sealing so you don't trap the soiled areas in. All ...
flooring 2/8/2004
  Q: i have a open plan loft appartment. there is one bedroom .one toilet with shower.large sitting area ...
  A: Design and concept is an individual choice and tile design and fashion are always changing, so I ...
installing ceramic tile 2/6/2004
  Q: We want to install ceramic tile in our bath. It currently has vinyl down. The vinyl (?) is 12 inch ...
  A: I do not recommend installing on top of vinyl, but people do it any way, So you must, remove any ...
Loose Tiles 1/20/2004
  Q: I had 18-inch porcelain tiles installed in my bathroom about 2 years ago. Now several tiles have ...
  A: Most tile contractors only guarantee the installation for 1 year, it is important to bargain over ...
wet saw 1/15/2004
  Q: Living in New England we experience out door temperatures below 32 degrees, so I have to cut tile ...
  A: You can drape a plastic tarp, hanging from the wall, at a height higher then the saw, and run the ...
Ceramic tile floor 1/13/2004
  Q: We put down a new ceramic tile floor about 3 months ago. There are two loose tiles, with cracking ...
  A: Loose tiles, can be replacd by 1. Isolating the grout joint- take a hand held grout saw,(carbide ...
Tile installation 1/8/2004
  Q: I have a 40 year old home with two bathrooms whose floors ar tiled in 1 inch ceramic tile squares, ...
  A: As long as the tiles are secure to the floor, and there is no deflection in the substrate, then yes, ...
grout discoloration 12/31/2003
  Q: I recently laid new tile and grout. When the grout dried, some areas dried lighter than others. ...
  A: Grout discolorationI recently laid new tile and grout. When the grout dried, some areas dried ...

 

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